Systems Analyst Retail

SUMMARY:
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POSITION INFO:

Systems Analyst: Retail Systems: Permanent Position, Cape Town

Role Purpose

Understand and translate business requirements into quality system solutions and ensure optimal system performance and stability through support and continuous improvement. This is a permanent position based at the Head Office in Cape Town.

Your responsibilities will include:

Analyse current systems solutions and business requirements

• Interpret and provide input to translate business requirements into business requirement definitions and specifications
• Analyse and evaluate required system enhancements
• Analyse existing systems and interfaces for modification / improvement purposes

Design new or enhanced systems to accommodate business needs

• Participate in the process design or re-design and translate business / user requirements / processes into less complex system design
• Design less complex system enhancements
• Change systems specifications based on testing problems / changing requirements
• Design interfaces with other systems
• Provide input to deployment plans based on designs

Testing of proposed solutions

• Develop system test plans for system and integration testing
• Perform systems testing and integration testing, and feedback results

Participate in the implementation of new solutions to ensure successful integration into current environment

• Manage the creation and hand-over of the system administration procedures
• Participate in the post-implementation reviews for completed projects

Support current solutions

• Resolve user queries
• Ensure the stability of the existing systems environment
• Provide input to programming support teams
• Provide functional guidance

Collaborate with and support ITS and the Business

• Integrate with relevant business and IT teams
• Provide system input to design of user training material
• Provide operational support to the business area
• Provide knowledge transfer and support to team members

Create and maintain documentation

• Develop and maintain all relevant SDLC documentation
• Document, publish and maintain system design (new system developments and enhancements) and all interfaces with other systems

The ideal candidate for this role will have:

• A 3-year IT degree/ diploma
• 3 -5 years relevant experience
• May be required to perform standby duties
• Retail experience advantageous

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Core Competencies:

• Knowledge of relevant methodologies (ability to translate business requirements into systems requirements)
• Appropriately derives and organises the essence of information to draw solid conclusions
• Looks beyond symptoms to uncover root causes of problems to be solved
• Synthesises data from different sources to identify trends
• Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself
• Proactively approaches others to obtain missing information
• Takes action to reconcile discrepancies
• Demonstrates a results-oriented mindset in planning and implementing activities/projects
• Clearly defines objectives and translates them into workable activities
• Plans with a realistic sense of the time and resource demands involved, maintaining awareness of the interrelationships between own and other activities/project
• Anticipates potential obstacles and their impact on the accomplishment of goals and timelines and propose/ take corrective action where required
• Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed
• Listens attentively and checks understanding of the message being received.
• Prepares clear, well-structured presentations using a variety of tools and techniques.
• Prepares written reports and briefs and communicates ideas clearly.
• Speaks fluently in team meetings when presenting information.
• Manages existing partnerships within established agreements or contracts; negotiates adjustments when mutually beneficial to do so.
• Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit.
• Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.
• Genuinely cultivates personal bonds with colleagues to enhance performance throughout the organisation.

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Jino.swart@isilumko.co.za

NB! This job is now closed. You can apply for other jobs by uploading your CV.