Systems Analyst and Support (24 months fixed term contract)

• To be responsible for assuring business continuity, efficiency, and productivity, through the continuous analysis of all platforms and related systems as a basis to design new IT solutions, enhancements, and modifications. The implementation, maintenance implement, maintain, and support IT and information’s systems to meet the business needs of organizations and scale as organizations grow.

Key Performance Areas:

• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms.
• Provide regular reporting on application solution performance.
• Define and manage the system’s quality assurance process/s.
• Collaborate systems development experts and vendors to ensure the development of efficient and sustainable systems using established standards, procedures, and methodologies.
• Work close with the Business Analyst to retrieve documented business needs and requirements on system enhancements.
• Collaborate with Enterprise Project Management Office (EPMO) and serve as a subject matter expert (SME) during project planning and delivery.
• Develop, analyse, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.
• Collaborate with QA Testers on development and review of test cases for accuracy and completeness.
• Perform vendor management and oversight as per service level agreements.
• Document clearly requestor needs and manage documentation version control for systems analysis.
• Engage with the business to provide an advisory ICT role in terms of systems solution performance
• Establish and maintain relationships with key stakeholders to promote the South African brand through collaboration and partnerships with business heads, trade, and broader industry/sector players.
• Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
• Analyse problems related to new and existing systems and document technical requirements that deliver on the solution.
• Manage Application Implementation Projects and/or contribute to the creation and execution of related project plans, project schedule, including defining activities, sequence, dependencies, work effort, and task duration.
• Document overall functional and systems requirements and specifications.
• Plan systems implementation. and ensuring the rigorous application of information security/ cybersecurity policies, principles, and practices to the systems analysis process.

Minimum Qualifications and Experience

• Degree/Diploma in Information Technology/Computer Science
• Systems Analyst Qualifications: C, COBOL, Software Design, Software Documentation, Software Testing, Systems Maintenance, System Software Development Process, Software Requirements
• Minimum 3 years of experience systems and applications analysis.
• Minimum 3 years’ experience in system design and development
• Experience installing, configuring, documenting, testing, training, and implementing new applications and systems
  • Oracle
  • Visual Basic, .net, C++ and Java
  • Unified Modelling Language (UML)
  • Web-based technologies
• Solving complex business and technology problems through analysis, design, and implementation of business solutions across domains.

Knowledge and understanding of:

• The PFMA and regulations, and other relevant legislation e.g., the National Strategic Intelligence Act. the National Archives of South Africa Act. the Promotion of Access to Information Act
• Performance monitoring, evaluation and reporting frameworks, systems, and processes
• Working knowledge of a wide variety of programming languages
• Strong understanding and knowledge of the principles and practices associated with database maintenance and administration