Systems Engineer

Recruiter:

IOCO

Job Ref:

iOCO00635

Date posted:

Friday, February 5, 2021

Location:

Pretoria, South Africa

Salary:

Negotiable

SUMMARY:
The Role:

Primary: Infrastructure and Active Directory

Secondary: Exchange / Hyper-V and SCCM

Minimum 3 â?? 5 yearsâ?? experience in an IT operational environment

Skills and Experience:

Attend to incident/requests in ServiceÂ Desk.
Monthly maintenance tasks
Will be...

POSITION INFO:
The Role:
Primary: Infrastructure and Active Directory

Secondary: Exchange / Hyper-V and SCCM

Minimum 3 â?? 5 yearsâ?? experience in an IT operational environment
Skills and Experience:
- Attend to incident/requests in ServiceÂ Desk.
- Monthly maintenance tasks
- Will be reporting to Manage Operate Operations Managers
- Sophos Endpoint Security will be beneficial
- ITIL Foundation qualification
- Microsoft Certified Engineer (MCE)
Key Accountabilities:
- Proactive Maintenance and Administration
  Continuous Improvements Objectives
  Perform preventative, adaptive and perfective maintenance to ensure the optimal functioning of the
- Manage and execute all service requests (installing, moving and decommissioning).
- Manage and resolve all incidents and problems.
- Execute all the changes in accordance with the Departmentâ??s change management processes.
- Perform all functions pertaining to IT Service Availability Management
- Perform all functions pertaining to IT service Capacity Management.
- Perform all functions pertaining to IT service Performance Management.
- Perform all functions pertaining to IT service Continuity Management.
- Perform all functions pertaining to the management of third party suppliers (vendor management).
- Produce the necessary reports (e.g. trend analysis, service performance) for service improvement and management reporting purposes.
- Maintain as-built documents per service. Documents include relevant OS and all application installation information.
- Perform basic maintenance on Hyper-V failover Clustering and Storage
- Backup Tape Management
Other:
QUALIFICATIONS

ITIL Foundation qualification

Microsoft Certified Engineer (MCE)

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