Systems Engineer III - Remedy Helix

Recruiter:

Data Centrix

Job Ref:

JHB005147/Rori

Date posted:

Wednesday, January 20, 2021

Location:

Capetown, South Africa

Salary:

Market related

SUMMARY:
Our client in Western Cape is looking for a Systems Engineer who will be responsible for supporting the Service Management System BMC Remedy Helix upgrades, change requests, improvements, fixes and overall structure and operations.

POSITION INFO:

Qualifications and Experience:

Grade 12
Industry Certification: BMC Certified Developer: AR System
Industry Certification: BMC Certified Administrator: AR System
Industry Certification: BMC Certified Administrator: BMC Atrium CMDB
5+ years extensive Experience providing Remedy System administration services
3+ years experience managing Remedy development activities and proficiency in applying the SDLC and DevOps principles
3+ years experience supporting large user enterprise environments
3+ experience implementing large scale Remedy-based ITSM solutions
3+ Remedy development experience and Remedy product knowledge
3+ years of designing and developing Remedy for multi-tiered user support including Service Desk and IT Operations
Experience with Atlassian Stack (Jira, Jenkins, Portfolio, Bitbucket, SonarQube, Apache Maven)

Responsibilities:

To assist with the administration and support of BMC Remedy Helix
Responsible for supporting the Service Management System (Remedy) upgrades, change requests, improvements, fixes and overall structure and operations, under task-based, SDLC and Agile methods.
Day-to-day responsibilities include managing overall structure and content of the system.
Perform change assessments, attend change control boards, provide or perform required change documentation and procedures.

Should you meet the requirements for this position, please apply via LinkedIn or alternatively visit our website https://www.------

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Information Systems Engineer
Location: Cape Town
Salary: 700 000 Annually
My client is searching for an Information systems engineer ready to step into the unknown, uncover hidden opportunities, and navigate the complex world of business systems. If you enjoy solving puzzles, mapping processes, and turning fragmented data into valuable discoveries, this may be your next great expedition.Not every treasure is buried beneath an ancient temple. Sometimes it's hidden inside...
1 day ago

Control Systems Engineer
Location: Cape Town
Salary:
I'm seeking experienced Control systems engineers with a background in industrial automation, PLC programming and SCADA systems. This opportunity is ideal for engineers who have delivered automation projects within manufacturing, mining, utilities or process environments and are looking to work on complex control and optimisation initiatives.
6 days ago

Mechanical Engineer - Ventilation / Air Systems
Location: Parow
Salary: R50 000 Monthly
Parow, Cape TownAn established engineering and manufacturing business is seeking a qualified Mechanical engineer to join its technical team and take ownership of ventilation and air-handling projects from concept through to commissioning.This is a technically focused role combining mechanical engineering, system design, equipment selection, project support, costing and client interaction. It ...
9 days ago

Systems Engineer / Desktop Support Engineer
Location: Cape Town
Salary:
10 days ago

Systems Engineer (Microsoft 365 / Azure / Windows Server) - N/Suburbs | Pinelands - Onsite
Location: Cape Town
Salary:
21 days ago

Line 1 Systems Engineer – On-site - CPT
Location: Cape Town
Salary:
21 days ago

Information Systems Engineer
Location: Cape Town
Salary:
21 days ago

Information Systems Engineer
Location: Cape Town
Salary: Annually
The Information systems engineer is responsible for analysing, designing, and optimizing business systems and processes within the property fund environment. This role bridges the gap between business operations (finance, property management, leasing, and asset management) and technology, ensuring that systems support efficient, accurate, and scalable operations across the portfolio. This role ope...
23 days ago

Information Systems Engineer
Location: Cape Town
Salary: Market Related Monthly
Purpose of the role:The Information systems engineer is responsible for analysing, designing, and optimizing business systems and processes within the property fund environment. This role bridges the gap between business operations (finance, property management, leasing, and asset management) and technology, ensuring that systems support efficient, accurate, and scalable operations across the port...
23 days ago

Principle Engineer | AI-Augmented Engineering Systems
Location: Cape Town
Salary: 1 500 000 Annually
What if you could influence how software is built across an entire organisation without managing people, attending endless meetings, or moving away from hands-on engineering?My client is looking for a Principal engineer to lead the evolution of AI-assisted software development within a large-scale technology environment. This is a rare opportunity for a highly experienced engineer to shape develop...
28 days ago

Systems Engineer III - Remedy Helix

Similar jobs you might be interested in:

Create a free job alert for Systems Engineer III - Remedy Helix in Capetown