Talent Delivery Lead (SaaS)

SUMMARY:
Lead delivery in a boutique search firm!

POSITION INFO:

Talent Delivery Lead (SaaS)

Location: Cape Town / Hybrid

About the Company

We are a boutique search firm in Cape Town, who partner with growing tech businesses, mostly in the SaaS and software product space. We’re known for intentional, high-quality hiring solutions that go far beyond filling roles. We uncover complex needs and deliver thoughtful, research-driven search, and recruitment services that sparks real change. We work with committed, well-partnered clients – which is becoming more common for us and we are proud of how far we have come.

Our clients are scaling businesses who need the kinds of people who want their work to be a source of growth and meaning. It takes one to know one. That’s why we’re looking for someone ambitious, curious, energetic, and intentional. Someone who can see the spark in others and connect with it to create outcomes that transform careers and companies alike.

This isn’t a polished corporate desk job, even though we deliver like it is - it’s building, shoulder-to-shoulder with others who are building too. You’ll be supported by a hands-on leader, strong business support, cutting-edge tech, and a culture driven by impact. We need someone who works with the team, not for the team, taking initiative, sparking momentum, and driving things forward together.

The best person for this role will be someone who already is, or is working towards becoming a true advisor for hiring teams and candidates in our niche.

The Adventure: What You’ll Do

• Partner with your team, and clients, who are founders and department leaders of scaling tech businesses to really understand their needs.
• Own outcomes end-to-end, set your own tasks to achieve those outcomes. Of course, you will have support and guidance but the ability to own your own outcomes will be needed in a small team. This is why we need a smart, seasoned professional who can self manage.
• Be the go-to dependable delivery expert for your team and our clients in our niche.
• Come up with effective recruitment strategies to draw in the people we need in order to build strong talent pools
• Our team works on commited search projects mostly. We need to place every role entrusted to us. Your role will include research, mapping (with the help of the team), create exceptionally well crafted outreach, execute on that, interview, analyse, assess and make good decisions with confidence.
• Continuously improve and refine your interview style and skills, balancing persuasion with exploration, assessment for fit – not just interest.
• Manage projects, tracking, planning and reporting to ensure all projects run smoothly
• Learn and refine your skills in our systems, tech and tools to continuously improve and expand our success on all projects
• Deliver on complex roles with precision – this will take research, planning, execution, positioning, assessment, reporting, management and delivery. You’ll need to continuously develop and improve these skills. You will have support of your team and no one loves bouncing ideas and strategising more than we do.
• Grow with the team, shaping processes as we build, taking pride in what you contribute and shape with us.
• Work with your team to solve the needs of the business as they come up even when they are a bit outside of your role.
• This role will be delivery focused but we need someone capable of being client facing within a few months of your start.
• For a few hours week you’ll collaborate with your team to come up with ideas to drive the business, projects, systems, and accounts forward – to innovate and improve everything from processes, to sales, marketing and ops. These won''t be your responsibility but they’ll be areas of collaboration that will expand your overall business understanding as well as your impact.

What You’ll Need to Bring

• 5+ years in recruitment or talent acquisition (agency is strongly preferred. If in-house, you will need to be proactive and will need to prove that you excel in hunting persuasively, not just responding).
• Your 5 years needs to be focused on the South African Talent market – international hiring does not help here at all
• Experience in B2B tech/SaaS or payments environments is a strong plus. We are far more interested in your scale-up / SME recruitment experience than your corporate recrutment experience. While much of it is transferable it is very different.
• Strong writing and communication – you can position a message, or a request with a marketing flare.
• Confidence in interviewing and assessing fit beyond the CV.
• Comfort with evolving systems and environments where change is the norm.
• A growth mindset, integrity, and hunger to build your own path.

Who You Are

• Curious and intentional: you want your work to grow you, not just pay you.
• Self-driven: you design your own approach and take full ownership of outcomes.
• Grounded in chaos: it energizes you; you create clarity while in motion (not everyone likes this).
• Collaborative: you work with the team, not for the team - sparking ideas and momentum.
• Quality-driven: you demand and deliver excellence, even when you have less.
• Values-first: you believe recruitment is a craft that changes businesses and lives and that doing the right thing brings about the right things – even when its hard
• Reliable – seriously. There is no room for anything else in our team. On the plus side – you’ll work in an environment where you can rely on others too.

Why this role?

• You will work very closely with a small collaborative team – no politics, no competition. Just helpful impact.
• You will grow as fast and as big as you can make happen and will be encouraged and supported in doing so. There is no ceiling or limit. We are growing, the business is transforming, our services are morphing, our technology is changing – there is no ceiling here.
• We cannot stop obsessing about improvement and innovation – if you want to play with tools and tech and processes and help shape and innovate with us for a few hours a week – we want to play with you!
• We have been around for 6 years and are ready to do some epic things. We have put in the ground work and built the reputation and track record to transform into something a little different – which is what we are doing now. 😊 Join us!