Team Leader-Cashier

Recruiter:

Eskort

Job Ref:

Ire000007/JS

Date posted:

Friday, August 26, 2022

Location:

Centurion, South Africa

JOB SUMMARY:
Team Leader-Cashier (Centurion) - FMCG

JOB DESCRIPTION:

An exciting job opportunity exists within our Centurion Retail Store for a Team-Leader Cashier to join the team.

The purpose of the Job for the ideal candidate is:

To be responsible, and be kept accountable for all till transactions that is performed whilst on duty, and this, coupled with maintaining and building a world class customer experience.
To work closely with store managers and other cashiers to ensure a positive experience for customers visiting the store.

QUALIFICATIONS:

Grade 12 / Matric (Minimum Requirement).

EXPERIENCE:

Previous experience in a customer service position or a minimum of 6 months cashier retail experience.
Previous experience managing a team would be an advantage.

KNOWLEDGE REQUIRED:

Knowledge of point-of-sale systems

SKILLS REQUIRED:

English Proficiency (read, write and speak).
Ability to communicate effectively with customers, colleagues, and management.
Ability to stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent customer service.
Basic mathematical and computer skills.
High level of energy with strong customer service skills.
Excellent Time Management Skills.
Ability to handle transactions accurately and responsibly.
Stocktake participation to the highest level due to counting and accuracy the position requires.
Assist in the merchandising of products with the FIFO principle in dedicated areas in the store.
Ability to work in cold environments.

JOB ACTIVITIES:

1. Customer Service

Greet and welcome customers in a friendly and polite manner.
Resolve customer complaints promptly and ask for Supervisor/Manager assistance if matter cannot be resolved.
Answer customer questions about the Company’s products.
Ask every customer if they were able to purchase all the items that they intended to buy.
Make customers aware about promotions – nationally and in-store.

2. Transactions

Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
Processing refunds and exchanges and check to see if a product is damaged.
Following all store procedures regarding coupons, gift cards, or the purchasing of products.
Handle all cash, credit, or check transactions with customers.
Handle and accurately carry out Staff Account transactions.

3. Work Station

Maintaining a clean workspace.
Ensuring that you have all the items available in the morning before the day starts. (e.g enough till/speed point rolls, plastic bags etc).
Bagging or wrapping purchases to ensure safe transport.

4. Employee Management

Overseeing of 4-6 staff members.
Reporting to the Retail Manager and Retail Assistant Manager daily.
Ensuring that all required standards are adhered to.
Responsible to set and maintain requirement standards for staff in the relevant departments.
Employee Recruitment – may be involved as and when required.
Onboarding of new staff and providing training and development efforts.
Employee wellness and motivation.

5. Other

Always conduct yourself in a professional manner, including appropriate and professional attire, language and treatment of colleagues, customers, and management.
Ensure the correct uniform and badge are always worn.
Adhere to the Company’s policies and procedures, SOPs, and OHS Regulations.
Work your scheduled hours by showing up on time, taking scheduled breaks and finishing within the allocated time frame.
Any ad-hoc (other) duties and responsibilities as and when required.
Completing prescribed tasks and responsibilities as requested by Management in other areas and departments within the store, including but not limited to Stocktake, Merchandising and Cleaning.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Call Centre Team Leader
Location: Sandton
Salary:
A leading commercial services provider is seeking an experienced and driven Commercial Emergency Call Centre team Leader to manage and support a high-performing, 24/7 operations team.This role is ideal for a candidate with a solid background in trucking, fleet, roadside assistance, or commercial call centre environments, who thrives under pressure and has strong people management and operational l...
Today

Conveyancing Team Leader
Location: Johannesburg
Salary: 900000 Annually
A well-established law firm on the East Rand seeks a senior, commercially minded Conveyancing Manager to lead its dynamic conveyancing department.
1 day ago

Sales Team Manager : SASSA
Location: Pretoria
Salary:
Join our Client team as Sales team Manager and focus on generating business from the SASSA markets. Mid Career level, permanent position in Gauteng. On offer is a Basic Salary, Company vehicle, Petrol and overing Commission
1 day ago

Collections Team Leader
Location: Johannesburg
Salary: Monthly
We are looking for a Collections team Leader who understands the importance of ethical collections, compliance, and structured stakeholder engagement.This role involves supervising collections activity, supporting operational effectiveness, and ensuring alignment with internal policies, legal requirements, and service standards.
1 day ago

POS Development Team Lead - (PERMANENT)
Location: Sandton
Salary:
1 day ago

Line Coordinator (Production Team Leader) – Manufacturing Environment (3 month contract to perm)
Location: Johannesburg
Salary:
1 day ago

Warehouse Team Leader
Location: Johannesburg
Salary:
1 day ago

Tech/IT Stock Team Lead
Location: Johannesburg
Salary:
A vanguard organization is launching a calculated overthrow of bloated inventory and reactive planning. They are recruiting a Minister of Supply—a strategic commander who views the warehouse not as a cost center, but as the central treasury of the revolution. You will command the arsenal, author economic intelligence, and lead the brigade that controls the capital, turning stock into strateg...
2 days ago

Quality Team Leader
Location: Randburg
Salary:
Quality team LeaderBased in Kya-sandsSalary: Market related
3 days ago

Team Lead: Desktop Support Engineer
Location: Johannesburg
Salary:
3 days ago

Team Leader-Cashier

Similar jobs you might be interested in:

Create a free job alert for Team Leader-Cashier in Centurion