Techincal Account Manager

Recruiter:

Isilumko Staffing (JHB)

Job Ref:

Techincal Account Ma..

Date posted:

Thursday, October 21, 2021

Location:

CapeTown, South Africa

Salary:

Market related

SUMMARY:
Technical Account Manager

POSITION INFO:

Assist customers’ technical requests and take care of any technical issues
Build strong customer relationships, especially with key customer stakeholders and sponsors
Always strive to provide exceptional customer experience
Manage customer expectation and lead them to customer satisfaction
Make sure all deliverables arrive in good order, on time, and fulfil customers’ requirements
Keep track of key account metrics
Communicate the progress to both internal and external stakeholders
Take initiatives in identifying growth opportunities
Collaborate with our team to achieve sustainable growth

A proven track record of Technical Account Management or other relevant experience.
Experience in managing multiple stakeholders and projects
A listener who is customer-oriented and attentive to their needs
Critical thinker and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skills
X degree or equivalent
Experience and strong knowledge in Microsoft Office
Experience in using software for sales such as Salesforce

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Techincal Account Manager

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