Technical Architect/ Technical Lead - Low code/No Code - Perm

SUMMARY:
Technical Architect/ Technical Lead - Low code/No Code - Perm

POSITION INFO:
Our Client a Global insurance giant is seeking a Technical Architect\/Technical Lead (Low code\/No code) to join their team Your team You will be part of a multi-disciplinary technology team, that works closely with our customers (internal, partners & external). The Corporate EA team sits within the Technology Engineering function. Your role The Technical Lead for the Corporate Domain is the senior technical authority guiding solution design, platform governance, and delivery excellence across multiple enterprise systems including Salesforce\/CRM, Finance, Risk, Complaints and Website platforms. This role blends hands-on technical leadership with architectural oversight, ensuring scalable, secure, and maintainable solutions that align with business strategy and regulatory requirements. Because Finance, Risk and the other in-scope systems carry real audit and compliance weight, this includes understanding the reasoning behind controls - not just implementing them. You will mentor developers, uplift engineering practices, and act as the technical escalation point for complex workflow, integration, and data challenges. The role requires strong cross-functional collaboration with Product Owners, Business Analysts, Architecture, Cyber Security, and external vendors. Your main duties and responsibilities include, but are not limited to Technical Leadership & Architecture Define and enforce platform standards, development patterns, naming conventions, and documentation expectations. Ensure solutions meet enterprise security, compliance, and audit requirements. Drive continuous improvement in platform performance, reliability, and scalability. Delivery, Execution & Production Support Execute end-to-end technical delivery for enhancements, new features, and major system upgrades. Provide hands-on support for complex workflow builds, integrations, and troubleshooting. Step in hands-on to build or fix complex configurations, workflows, and integrations when issues exceed the team's current capability, without taking over day-to-day delivery from developers. Act as the named escalation contact for complex or high-severity production incidents referred by the support\/operations team, providing hands-on diagnosis and remediation. There is no formal on-call rotation, but the role holder should expect to be contactable for these escalations outside standard hours on an as-needed basis - frequency, response expectations, and any associated compensation or time-off-in-lieu arrangements will be confirmed with the hiring manager. Conduct hands-on root-cause analysis for recurring or complex production defects and implement or guide the fix. Identify and socialise technical dependencies across Salesforce\/CRM, Finance, Risk, Websites and Complaints systems. Ensure high-quality releases through robust testing, peer review, and deployment governance. Champion automation, reusable components, and best-practice configuration. Mentoring Mentor low code \/ no code developers, uplifting capability in workflow design, integration, testing, and documentation. Provide technical coaching. Foster a culture of accountability, curiosity, and continuous learning. Support the team in adopting new technologies, including AI-assisted development tools. Stakeholder Engagement Collaborate with relevant stakeholders (ITPO, Business Analysts, SMEs, Product Owners, and business stakeholders) to translate business needs into the technical design and solution architecture for low code \/ no code applications across CRM, Finance, Risk, and Complaints systems. Communicate technical decisions, risks, and trade-offs clearly to non-technical stakeholders. Collaborate with the Architecture, Cyber Security, and Data teams to review solution designs (seeking approval where required), workflow logic, data models, and integration approaches, ensuring alignment with enterprise standards. Manage vendor relationships for platform support, upgrades, and escalations, including directing and reviewing the work of third‐party vendors delivering ERP\/EPM build and configuration (e.g. NetSuite, Anaplan), and holding them to account on quality and design decisions. Risk, Compliance & Quality Ensure solutions comply with financial, operational, and regulatory requirements. Oversee technical controls for Risk and Complaints systems, including audit trails, permissions, and data integrity. Proactively identify technical risks, platform constraints, and remediation opportunities. Maintain high-quality documentation across solution designs, workflows, integrations, and release notes. Required Skills & Experience Must-Have Technical Skills Given this domain sits across genuinely different platforms (Salesforce\/CRM, Finance, Risk and related Corporate Services systems), we are asking for one true must-have - integration and data flow - since that is the connective tissue holding these systems together. For the platform-specific areas below, we are looking for confident, hands‐on‐capable experience rather than deep expert-level depth in every one of them 1. Integration & Data Flow - Must