SUMMARY:
We are looking for a Technical Business Analyst (Tech BA) with exposure to AI and data-driven solutions to join our dynamic team. This role requires a blend of business analysis expertise, technical knowledge, and curiosity for emerging technologies. You will act as the bridge between business stakeholders and technical teams, ensuring requireme...
POSITION INFO:
We are looking for a Technical Business Analyst (Tech BA) with exposure to AI and data-driven solutions to join our dynamic team. This role requires a blend of business analysis expertise, technical knowledge, and curiosity for emerging technologies. You will act as the bridge between business stakeholders and technical teams, ensuring requirements are clear, feasible, and aligned with business objectives—while supporting the adoption of AI and automation initiatives.
What you'll do:
- Gather, analyze, and document business requirements, translating them into detailed functional and technical specifications.
- Collaborate with developers, data engineers, and solution architects to design and deliver technical solutions.
- Support AI and automation initiatives by identifying opportunities for machine learning, NLP, or intelligent process automation.
- Create and manage user stories, process maps, and data flow diagrams.
- Facilitate workshops with business users and technical teams to ensure alignment and clarity
- Conduct impact assessments, gap analysis, and feasibility studies for new solutions.
- Assist with testing and validation of technical solutions, ensuring quality and accuracy of deliverables.
- Stay informed about emerging technologies, particularly in the AI and data space, and provide recommendations for adoption.
Your Expertise:
- 4+ years’ experience as a Business Analyst, preferably in technology-driven projects.
- Strong background in technical analysis, systems integration, and digital platforms.
- Exposure to AI, machine learning, or automation projects (hands-on knowledge not required but beneficial).
- Strong understanding of SDLC, Agile methodologies (Scrum/Kanban), and DevOps practices.
- Ability to create detailed BRDs, FRDs, user stories, and acceptance criteria.
- Familiarity with SQL or data querying for analysis and validation.
- Excellent stakeholder engagement and communication skills, able to translate between business and technical audiences.
- Knowledge of cloud technologies (Azure, AWS, or GCP).
- Experience with data visualization (Power BI, Tableau, Qlik).
- Exposure to AI services/tools (Azure Cognitive Services, Chatbots, RPA platforms).
Qualifications:
- Certifications: CBAP, PMI-PBA, or Agile/Scrum certifications.
Other information applicable to the opportunity:
- 12 Months ContractÂ
- Location: Cape Town
Why work for us?
Want to work for an organization that solves complex real-world problems with innovative software solutions? At iOCO, we believe anything is possible with modern technology, software, and development expertise. We are continuously pushing the boundaries of innovative solutions across multiple industries using an array of technologies. 
You will be part of a consultancy, working with some of the most knowledgeable minds in the industry on interesting solutions across different business domains. 
Our culture of continuous learning will ensure that you will have all the opportunities, tools, and support to hone and grow your craft. 
By joining IOCO you will have an open invitation to developer inspiring forums. A place where you will be able to connect and learn from and with your peers by sharing ideas, experiences, practices, and solutions. 
iOCO is an equal opportunity employer with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. Therefore, our employment strategy gives primary preference to previously disadvantaged individuals or groups.
