Technical Manager

Recruiter:

Execustaff Recruiting Services

Job Ref:

JHB000198/JVDW

Date posted:

Thursday, November 27, 2025

Location:

Johannesburg, South Africa

Salary:

R - Negotiable

SUMMARY:
One of our clients based in Midrand is seeking a Technical Manager in their HVAC Sales department.

Job Summary
To provide field service support to dealers and contractors, by effectively resolving problems related to equipment faults, installation challenges, service problems and technical training in a way that enhances the brand as being customer focused.

POSITION INFO:
Key responsibilities:

Field service support and supervision of all equipment installed base for South Africa, [Export Countries Upon Request]
Commissioning of all VRF System installations as installed by responsible dealer/s
Management and attention of all site call-outs, equipment failures and fault trips
Accurate and professional reports for all commissioning and site work
Academy management and training of all course material to attending students
Design of all VRF System tenders and enquiries
Technical rectification in liaison with Engineering Support in International HQ
Manage client technical questions, queries, incoming via sms or mobile
Auditing of all equipment installations performed by Dealer Network where any unit failures may occur
Installation supervision, where necessary
Upon request to support The Engineering Team with Mechanical Consultant visits and projects, [South Africa and Export Countries]
Supervise B2B Team according to company policies

Required Qualifications and Experience

Minimum 5 years’ experience in HVACR (Heating Ventilation Air Conditioning Refrigeration) Systems operation and control
Microsoft Office (MS Word, Excel and PowerPoint), CAD or/and Revit is an add-on

Required Competencies:

Highly motivated with a focus on customer satisfaction
Problem solver
Excellent communication skills with the ability to maintain happy customers
Honesty, integrity and ethical conduct at all times
Passionate and self-driven
Communicate effectively, both orally and in writing
Able to attend to customers request on a short period or no period at times
Walk an extra mile to ensure the work is done in the stipulated time

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