Technical Specialist IT Tools Monitoring

SUMMARY:

Our client based in Brackenfell, “CT” has a new and exciting position for a Technical Specialist (IT Tools – Monitoring) to join their team of dynamic individuals. (One year contract)
The purpose of this role is, providing guidance by means of analysis, engineering, troubleshooting, and reporting of all current and future application and infrastructure monitoring technology standards to be used by the group.

POSITION INFO:

This includes but is not limited to Infrastructure, Network, Application, Business Activity, and Capacity Monitoring. Furthermore, the responsibility of the SME is to ensure the facts and details are correct so that the project’s/program''s deliverables will meet the needs of the stakeholders and is aligned to legislation, policies, standards, and best practices.
Job Objectives

• Support and take accountability for the set of projects, enabling it to effectively deliver through active sponsorship, leadership, and business involvement in specific initiatives to ensure they meet the time, cost, and quality requirements.
• Supports projects through delivery, using appropriate methodologies.
• Ensures delivery within sanctioned parameters and is responsible for delivering objectives in the area of expertise.
• Facilitates and coordinates the coherent activities needed to design, develop and release IT monitoring services or service changes.
• Manages the criteria and evaluation of inputs to aid both business and IT stakeholders to agree on requirements of new or changed IT monitoring services.
• Facilitate and provide guidance breaking down requirements across IT and business stakeholders.
• Ensures effective communication to all internal and external stakeholders on programs and projects.
• Plans how new or changed IT monitoring services are transitioned into operations, coordinating with other functions to ensure organizational readiness for change. Technical planning for “go-live”.
• Vendor Management,
• IT Enterprise Monitoring (Business Activity Monitoring; Capacity Monitoring; Application Performance Monitoring).

• Industry Certification: CCNA or related
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• Industry Certification: Linux Server Administration
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• Industry Certification: Windows Server Administration
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• Industry Certification: Cloud Practitioner (AWS; Azure) or related
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• Industry Certification: Splunk, AppDynamics, Solarwinds, Datadog, SAP, Dynatrace, Oracle or related

• Excellent enterprise monitoring product knowledge
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• Good understanding of SNMP traps & events, Netflow, Event Correlation or related
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• Understanding of the Information Technology Infrastructure Library (ITIL) principles
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• Good Understanding & working knowledge of Networking Technologies
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• Good Understanding & working knowledge of Systems Administration (Windows & Linux servers)

NB! This job is now closed. You can apply for other jobs by uploading your CV.