Technical Writer

SUMMARY:
Our client is looking for a Technical Writer to join their team

POSITION INFO:
Roles and Responsibilities What You'll Be Doing Create and maintain high-quality technical product documentation. Collaborate closely with Developers, Product Owners, QA Teams, Business Analysts, and other stakeholders to gather information and understand product functionality. Develop user guides, manuals, workflows, feature documentation, release notes, configuration guides, and knowledge-based articles. Transform complex technical concepts into clear, concise, audience-appropriate content. Review and improve existing documentation and content repositories. Support software releases through accurate and up-to-date documentation. Create and maintain information architecture and documentation standards. Participate in Agile ceremonies and collaborate within cross-functional software development teams. What We're Looking For Essential Requirements Previous experience as a Technical Writer, Documentation Specialist, Technical Author, Technical Business Analyst, Systems Analyst, or related role within a software development environment. Proven experience producing technical documentation for software products. Strong understanding of the Software Development Life Cycle (SDLC). Experience working directly with Developers, Product Teams, QA Teams, and other technical stakeholders. Exceptional written English communication skills. Experience documenting software features, workflows, technical specifications, user guides, manuals, or knowledge bases. Strong attention to detail and ability to quickly learn complex systems. Technical Skills Experience with some or all of the following: Confluence Jira Notion Visio Lucid chart Draw.io Microsoft Office Suite Agile \/ Scrum methodologies Exposure to SaaS, FinTech, Insurtech, Software Development, or Technology environments will be highly advantageous. Ideal Backgrounds We would love to hear from: Technical Writers Documentation Specialists Technical Authors Technical Business Analysts Systems Analysts Product Analysts Knowledge Management Specialists Software Documentation Analysts What's In It for You? Join a highly innovative software business. Work with modern technologies and product teams. Hybrid working model. Collaborative and agile environment. Opportunity to influence how software products are documented and delivered globally. Employment Details Employment Type: Permanent Employment Industry: Insurance Work space preference: Work Onsite Ideal work province: Western Cape Ideal work city: Stellenbosch Salary bracket: R 40000 - 58000 Drivers License: CODE B (Car) Own car needed: Yes