SUMMARY:
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POSITION INFO:
SUMMARY
The Technical & Distribution Specialist is responsible for the technical implementation of all distribution streams, including rate codes, promotions and room plan setups in-line with strategic business decisions. This position works at a high level of accuracy and analytics, and will work close with Sales & Marketing, as well as Reservations and the Group Revenue Manager.
The Technical & Distribution Specialist is also responsible for providing insight into analytics that will affect business revenue strategies. This position is responsible for ensuring they understand all tasks assigned to the team, and educating non-technical employees on new rates, promotions and changes to channels.
Competencies
Generic Competencies: attention to detail and organizational skills; Personal Effectiveness; Communication; Cognition/Thinking.
Unique Competencies: Analytical analysis of technical streams, industry rates and room revenue analytics.
DUTIES AND RESPONSIBILITIES
Operations
- Maintain Technical and PMS integrity
- Maintain knowledge of special/rates/offers/promotions for all market segments
- Ensure channel management systems and rate training of team members
- Resolve any rate parity issues raised by suppliers
- Maintain knowledge of PMS and channel management systems.
- Ensure PMS technical data is maintained and old info cleaned up.
- Ensure factual data is maintained on integrated channels and platforms, including B2B, B2C and. brand channels.
- Ensure own brand websites are factually maintained, including text and photos
- Booking Button functionality and user interface effective
Administration
- Ensure all rooms statistics reports including sales reports are accurate and consistent
- Implement rate strategy of new properties
- Guide & assist the distribution team in their weekly and monthly reporting.
- Sign off commissions via OTAs before it is submitted to the accounts team.
REVIEW CRITERIA:
- Rate parity maintained
- Product & Technical knowledge
- Weekly reports
- Meeting deadlines
- Implementation of new systems
- Technical & Distribution projects
Ready to Join? If you're ready to take your career to new heights and be part of something truly special, we want to hear from you! Apply now or send your resume to and embark on a journey filled with excitement, growth, and endless possibilities.
Due to the large number of CV's received, only candidates that meet the minimum requirements will be contacted. If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
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