SUMMARY:
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POSITION INFO:
Brief Role Description
To implement, entrench and sustain Legal, System and Group binding obligations in order to ensure long term overall compliance across Group After Sales (GAS) in accordance with the changing compliance expectations in order to uphold benchmark governance for the Division. To sustain a governance driven organisation with best practise business processes and systems delivering most current compliance services.
Responsibilities
- Implement, entrench, and sustain Legal, System and Volkswagen Group binding obligations in order to ensure long term overall compliance across the Group After Sales Division by interacting with the relevant stakeholders and thereby adopting compliance expectations as measured by internal and external audits.
- Develop a holistic comprehension of the current and changing governance landscape related to the After Sales environment by research and monitoring in order to develop appropriately tailored responses for respective Group After Sales (GAS) departments per respective GAS sites including Centurion, Cape Town, Sandton and Kariega.
- Ensure there is effective communication and change management for the successful delivery of compliance systems including ISO, Environmental Compliance Management System (ECMS) and Product Compliance Management System (PCMS) across GAS in order to ensure a reputable and compliant organisation.
- Identify training content and coordinate / implement enhanced compliance related processes and provide tools and systems to support stakeholders (employees and contractors) process improvements and measurement in order to improve governance.
- Analyse current compliance related processes and systems at all levels within GAS and how these impact on stakeholders’ ability to adhere to binding obligations in order to ensure that internal processes support and enhance the stakeholders’ capability to deliver on governance.
- Define the measurement criteria to evaluate the success for each GAS site by developing an accurate reporting system for departmental KPI’s in order to clearly identify whether there are areas of non-adherence to compliance topics that would otherwise build up to a non-compliant organisation.
- Support GAS departments, who are in the process of implementing governance related initiatives through ongoing change and performance management in order to secure a compliance driven culture change and new business processes.
- Appoint and manage designated service providers with the required specialised skills to support the GAS rollout of governance and compliance monitoring, initiatives/interventions, including communication and systems.
- Address non-compliance by compiling specific inter-departmental action plans per GAS site including training and stakeholder development where suitable.
- Manage the complexity and roll-out of projects to respective GAS sites within different environments, regions, groups, cultures and stakeholders in order to achieve/maintain a consistent quality of governance
Qualification requirements
A Bachelor’s Degree in Operations Management or equivalent
Associated ISO 45001. 14001., 50001, Quality Management and Product compliance certification
Experience needed
5 years’ experience in supporting externally & internally influenced compliance system requirements among corporate binding commitments.
Essentials
- Good knowledge of the Occupational Health & Safety Management System (ISO45001); Energy and Environmental Management (ISO50001 and ISO14001 respectively).
- Understanding of Group Directives governing Product Compliance Management System (PCMS) and Environmental Compliance Management System (ECMS)
- Experience/knowledge in Environmental and Health & Safety laws.
- Proven interaction across a multi department/divisional framework of a large corporation
Added Advantage
Project Management skill
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