Test Analyst

SUMMARY:
We are seeking an experienced Test Analyst to join our team in Cape Town (hybrid).

POSITION INFO:

We are seeking an experienced Test Analyst to join our team in Cape Town (hybrid). The ideal candidate will be responsible for testing and ensuring the quality of our software products.

The candidate should have experience in developing and executing test plans, identifying and reporting defects, and collaborating with development teams to resolve issues.

The candidate should also have understanding in MySQL and an Object-Oriented Programming language, as well as knowledge of JIRA, Xray.

In this role, you’ll dive deep into every feature, testing and identifying potential issues before they ever reach the end user.

You’ll work closely with developers, product teams, and stakeholders to ensure that every release is polished, reliable, and ready for success.

If you love problem-solving, have an eye for detail, and thrive in an environment where quality is the top priority, this is your opportunity to make a tangible impact and drive the success of our products!

Responsibilities:

• Develop and execute comprehensive test plans for software products.
• Identify and report defects, track progress and verify fixes.
• Collaborate with cross-functional teams to ensure the delivery of high-quality software products.
• Develop and maintain automated testing frameworks and scripts.
• Troubleshoot and debug issues and provide recommendations for resolution.
• Analyse and document testing results and provide feedback to development teams.
• Work with business analysts and developers to define acceptance criteria and ensure requirements are met.
• Continuously improve testing methodologies and strategies.

Requirements:

• Grade 12 / Matric (essential)
• Software testing methodologies & strategies.
• Test automation frameworks (Playwright, Cypress, Selenium).
• Manual testing & defect reporting.
• Defect tracking with JIRA/Xray.
• API testing (Postman, RESTful APIs).
• Performance & Security testing (bonus).
• MySQL / Database testing.
• Object-Oriented Programming understanding.
• Knowledge of REST API design & testing.
• JIRA, Xray.
• Git.
• Postman.
• Agile development methodologies.
• SDLC understanding.
• Continuous Integration/Delivery (CI/CD).
• Analytical & problem-solving skills.
• Knowledge of AI tools (e.g., MS Copilot).
• Knowledge of AI agent support & conversational AI.
• Content Management Systems (Zendesk Guide).
• Search Optimization & Metadata.
• Analytics & Continuous Improvement.