Tier 2 Desktop Support

SUMMARY:

We are currently seeking a skilled Tier 2 Desktop Support professional to join our IT support team on a 12-month contract basis. As a Tier 2 Desktop Support, you will play a critical role in providing technical assistance and support to end-users, ensuring the smooth operation of desktop systems and applications...

POSITION INFO:

We are currently seeking a skilled Tier 2 Desktop Support professional to join our IT support team on a 12-month contract basis. As a Tier 2 Desktop Support, you will play a critical role in providing technical assistance and support to end-users, ensuring the smooth operation of desktop systems and applications. If you have a strong background in desktop support, excellent troubleshooting skills, and enjoy working in a dynamic IT environment, we encourage you to apply.

Your Expertise:

• Access Point and Barcode Scanner skills.
• Minimum of 2 years of experience in a Desktop support role.
• Experience with installation and configuration of Hardware and Software.
• Knowledge of Windows Operating Systems and Microsoft Office Suite.
• Experience with Remote Support tools.

Qualifications Required:

• Matric Certificate
• CompTIA A+ and N+ certification.
• MCSE/ MCSA

 

Other information applicable to the opportunity:

• Duration: Fixed Term 12 months contract
• Work Model (Onsite/Hybrid): Traveling Hybrid
• Location: East London
• Own Car/ Travelling: A driver's License is required will use a pool car.