Tier 2 ICT Support Specialist

SUMMARY:
Helpdesk Support Technician to provide technical support and troubleshooting services to end-users

POSITION INFO:

Requirements:

• Matric with tertiary IT qualification
• At least one Microsoft MCTIP desktop and/or server certifications
• Other Industry certifications such as an International CompTIA, A+, etc would be an advantage
• 3 – 5 years’ experience within a similar environment is essential
• Traceable desktop support history
• General security knowledge – IT and otherwise
• Knowledge and skills on the following:
• Active Directory and Exchange
• Windows 7/8/10
• Windows Server 2003 – 2012 and above
• TCP/IP
• Microsoft Office 2010/13
• Smartphone platforms
• Microsoft DPM
• Microsoft Endpoint Protection and Kaspersky
• Microsoft System Centre and Mimecast
• Digidata (User Account Management)
• Web technology i.e. Joom

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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