Tracking Controller

Recruiter:

Status Staffing

Job Ref:

PC001886/AC

Date posted:

Friday, May 30, 2025

Location:

Durbanville, South Africa

SUMMARY:
Our client in the Northern Suburbs is seeking a proactive and detail-oriented Tracking Controller to join their team. The ideal candidate will have 1–3 years of experience in a similar role, with solid working knowledge of Microsoft Office (specifically Outlook and Excel), as well as experience with Ctrack Optix and TK Tracking Bonus systems (preferred). A Matric (Grade 12) qualification is essential, and a background in the tracking or transport/logistics industry will be highly advantageous. Candidates must have a valid driver’s license and reliable transport, as the role involves 12-hour shifts.

POSITION INFO:
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Logistics
BASIC SALARY : R13 500.00 + Benefits
START DATE : A.S.A.P / Immediate

REQUIREMENTS:

1–3 years of relevant experience in a similar role
Experience with Microsoft Office (specifically Outlook and Excel), Ctrack Optix, and TK Tracking Bonus systems (preferred)
Matric (Grade 12) qualification essential
Background in tracking or transport/logistics industry highly advantageous
Valid driver's license and own reliable transport required

DUTIES:

Track vehicles and loads using various platforms (Ctrack, Optix, TK Tracking)
Ensure drivers remain on route as per schedule/plan
Maintain accurate information on loads and customers according to the plan
Maintain constant communication with drivers and fleet controllers
Ensure drivers arrive at loading/offloading sites on time
Assist drivers with directions when needed
Log tyre breakdown calls with the service provider
Monitor and track vehicles throughout the shift
Monitor WhatsApp groups for updates on possible protests or strikes
Escalate vehicle breakdowns to fleet managers/controllers
Follow up on road accidents and plan alternative routes
In the event of a protest, contact the local police in the affected area for more information
Monitor TK Tracking for fridge unit alarms and report issues immediately
Provide a proper handover of important loads/information for the next shift
Liaise effectively with the nightshift controller
Ensure clients are updated every 2 hours via WhatsApp groups
Report incidents and accidents immediately
Attend to panic alarms, including potential hijacking alerts

Should you meet all the requirements, apply on our website at

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