Trails Guide

SUMMARY:
A luxury lodge in the remote northern region of the Kruger National Park is seeking an experienced TRAILS GUIDE to join their guiding team.

POSITION INFO:
This role requires a passionate, safety-conscious professional who can deliver exceptional walking safaris, guided game drives, and personalised guest experiences, while upholding the highest operational and guiding standards in a remote area.

Candidate Responsibilities:

• Conduct guided bush walks, game drives, guest introductions and safety briefings to the standards required by FGASA, CATHSSETA and SANParks.
• Host guests throughout their stay, ensuring engaging, informative and enjoyable wildlife experiences.
• Maintain excellent weapon handling standards and remain available for all drives, back-up duties and standby shifts.
• Assist with emergency procedures including medical incidents, fire, flood and evacuation protocols.
• Support social media contributions through relevant wildlife and conservation content.
• Collect guest preferences and ensure accurate communication with management.
• Report guest issues immediately and support solutions to enhance guest satisfaction.
• Oversee vehicle checks, assist with maintenance reporting and manage monthly diesel logs.
• Ensure guiding equipment is maintained, clean, stored correctly and reported when shortages arise.
• Attend departmental meetings and uphold all lodge operating procedures.

• Lead Trails Guide qualification is essential
• ARH, Rifle Proficiency, First Aid Level 1, Driver’s licence and PDP
• Strong knowledge of guiding protocols aligned to FGASA, SANParks and lodge standards
• Excellent communication skills, strong EQ, patience and guest-relations expertise
• Ability to work in a remote environment as part of a small, close-knit team
• Problem-solving ability, initiative, creativity and strong time-management skills
• Technical/mechanical understanding beneficial
• Clean track record and strong references