SUMMARY:
Luxury 5* Game Lodge based in the Kalahari, Northern Cape is looking for a Trails Guide to deliver exceptional, informative, and safe safari experiences to guests while showcasing wildlife, conservation principles, and the natural environment in a professional and engaging manner consistent with luxury hospitality standards.
POSITION INFO:
Duties:
Guest Experience:
Conduct guided game drives and/or walking safaris in a safe, informative, and engaging manner
Interpret wildlife behaviour, ecology, and local culture to guests
Always ensure a personalized and memorable guest experience
Assist with guest hosting duties (meals, transfers, special requests)
Maintain a high level of professionalism, presentation, and communication
Safety & Compliance:
Ensure strict adherence to safety protocols during all guiding activities
Conduct risk assessments before and during drives/walks
Maintain firearms competency and ensure safe handling
Ensure vehicles and equipment are in safe working condition
Comply with all reserve, legal, and conservation regulations
Conservation & Environmental Stewardship:
Promote conservation awareness and sustainable tourism practices
Monitor and report wildlife sightings and environmental changes
Assist with anti-poaching awareness and conservation initiatives
Educate guests on biodiversity and ecosystem management
Vehicle & Equipment Management:
Conduct daily vehicle checks and basic maintenance
Ensure cleanliness and presentation of safari vehicles
Manage guiding equipment
Report mechanical issues promptly
Administration & Reporting:
Record daily sightings and guest activity logs
Complete incident and maintenance reports when required
Assist with reserve data collection and research
Team Collaboration:
Work closely with trackers, lodge staff, and management
Support other departments to ensure seamless guest service
Participate in training, briefings, and continuous development
Requirements:
FGASA Level 2 or equivalent qualification
Full trails qualification
At least 2–5 years’ experience in a similar role within a game reserve or safari lodge
Experience in luxury hospitality environment preferred
Valid PDP (Professional Driving Permit)
Valid First Aid certification
Firearm competency (advantageous/required depending on reserve)
Strong knowledge of fauna, flora, and ecosystems
Excellent communication and interpersonal skills
Physically fit and able to work in outdoor conditions
