Training Consultant

 

Recruiter:

Emporium Human Capital

Job Ref:

POS335

Date posted:

Friday, September 30, 2022

Location:

Somerset West, South Africa

Salary:

R18k - 25k per month


JOB SUMMARY:
The Training Consultant will be responsible for training new clients to use the system

JOB DESCRIPTION:

Training Consultant (POS335)

Somerset West

R 18 000 to R 25 000 per month

Job Purpose:

The Training Consultant will be responsible for training new clients to use the system as well as advise on best practice SOPs.

Requirements

  • Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
  • Must be fully bilingual
  • Proficiency in Microsoft Word, and Outlook, PowerPoint
  • Excel proficiency intermediate
  • Training or consulting experience will be advantageous
  • Customer service / support experience will be advantageous

Responsibilities:

  • Creating and managing training plans with customers
  • Reporting on training progress of all customers that is in training
  • Work directly with client to effectively coordinate each training project to completion.
  • Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
  • Provide system training to customers
  • Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
  • Assist with preparing data and uploading on to the WeconnectU system for new customers

Closing Date: 31 August 2022

To apply: Please send Word format CVs to and use POS335 as reference.

 


 

 

 

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