Transportation Debtors Manager

SUMMARY:
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POSITION INFO:

Our client, a leading business in the transportation sector, is seeking a skilled and experienced Transportation Debtors Manager to join their team. This is a critical role responsible for managing and optimising the accounts receivable process within transportation operations. The successful candidate will play a key part in ensuring accurate records, improving cash flow, and minimising delinquencies while maintaining strong customer relationships.

Key Responsibilities

• Manage the debt collection process, including following up with customers, resolving payment discrepancies, and negotiating payment terms.

• Reconcile accounts receivable balances, resolving any billing or payment issues, and ensuring accurate system records.

• Assess customer creditworthiness, set credit limits, and proactively manage credit risks.

• Analyse accounts receivable ageing reports to prioritise collections and develop strategies to reduce overdue balances.

• Communicate professionally with customers regarding statements, reminders, and payment arrangements while maintaining positive relationships.

• Keep accurate documentation of all collection activities, correspondence, and agreements, and prepare regular reports on receivables status.

• Resolve billing disputes and collaborate with internal teams (sales, operations, finance) to address issues quickly.

• Identify and implement process improvements, automation opportunities, and best practices in accounts receivable management.

Requirements

• Bachelor’s degree or Diploma in Accounting, Finance, Business Administration, or a related field.

• Minimum of 5 years’ proven experience in accounts receivable/debtors management, ideally in the transportation or logistics industry.

• Solid understanding of accounting principles, credit management, and debt collection practices.

• Skilled in accounting software and ERP systems, with a track record of driving process improvements.

• Strong communication and negotiation skills, with the ability to interact professionally at all levels.

• Analytical thinker with the ability to interpret financial data and manage credit risk effectively.

• High attention to detail and accuracy, with strong organisational and time management skills.

• Proven leadership skills with the ability to manage teams and make sound decisions in a fast-paced environment.

Experience and Qualifications

• Degree/Diploma in Accounting, Finance, Business, or related discipline.

• At least 5 years’ experience in a similar role within transportation/logistics.

• Demonstrated success in managing debtors’ books, credit assessments, and collections.

• ERP/accounting system experience essential.