SUMMARY:
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POSITION INFO:
Operations / Production Supervisor — Trucking Business
The Bethal Operations/Production Supervisor in a trucking or transportation business oversees the daily dispatching, routing, and movement of freight to ensure safe, timely, and cost-effective delivery. This role manages drivers, coordinates with maintenance and safety teams, monitors fleet performance, and ensures compliance with DOT and company regulations.
Key Responsibilities
- Supervise and support drivers during daily operations, including dispatching, scheduling, and route adjustments.
- Plan and assign loads to maximize driver hours, fuel efficiency, and fleet utilization.
- Monitor real-time fleet activity via GPS/telematics and respond to delays, breakdowns, or customer issues.
- Ensure compliance with DOT regulations, including driver hours-of-service (HOS), vehicle inspections, and safety policies.
- Conduct driver check-ins, performance reviews, and ongoing training.
- Collaborate with maintenance to schedule repairs, PM services, and equipment downtime.
- Track KPIs such as on-time delivery, fuel usage, idle time, safety incidents, and customer satisfaction.
- Maintain accurate logs, load records, and operational reports.
- Resolve customer concerns related to deliveries, delays, and freight handling.
- Support continuous improvement efforts, optimizing routes, reducing costs, and improving driver retention.
Qualifications
- High school diploma or GED required; associate degree or higher preferred.
- 2+ years of experience in transportation, trucking, logistics, or dispatch.
- Prior supervisory or lead experience preferred.
- Strong knowledge of DOT compliance, HOS rules, and trucking regulations.
- Proficient with dispatch/transportation management systems (TMS) and GPS tracking platforms.
- Excellent communication, problem-solving, and leadership abilities.
- Ability to work in fast-paced, high-pressure environments.
Physical Requirements
- Ability to sit for extended periods while monitoring dispatch systems.
- Occasional walking in yard or shop areas; ability to inspect trucks as needed.
- Light lifting (up to 25 lbs.) for paperwork, equipment, or supplies.
Work Environment
- Office environment with frequent communication with drivers on the road.
- Occasional exposure to outdoor weather in truck yard.
- May require early mornings, evenings, weekends, or on-call availability.
