Tufting Machine Field Technician

SUMMARY:
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POSITION INFO:
Build an International Technical Career A globally respected manufacturing organization is looking for an experienced Tufting Machine Field Technician to join its team in Belgium and support customers across international locations. If you have hands-on experience with tufting machinery , enjoy solving complex technical problems, and are excited by the opportunity to travel internationally, this role offers the chance to develop specialist expertise while working with customers and technology around the world. About the Role As a Tufting Machine Field Technician , you'll complete a structured, hands-on technical training programme to further develop your expertise in tufting machine operation, setup, maintenance, and optimization. Following your training, you'll travel internationally for up to 70% of your time , supporting customers with the installation, commissioning, servicing, troubleshooting, and optimization of tufting machines. You'll act as both a technical specialist and company representative, helping customers achieve optimal machine performance while building strong, long-term professional relationships. What You'll Be Doing Your responsibilities will include: Participating in intensive technical training to develop specialist expertise in tufting machine operation, setup, maintenance, and optimization Travelling internationally to install, commission, service, and maintain tufting machines at customer sites Diagnosing and resolving technical issues through effective fault-finding, troubleshooting, and machine adjustments Supporting machine start-ups and service visits Providing professional technical support and guidance to customers Helping customers optimize machine performance and production efficiency Building and maintaining strong professional relationships with international customers Representing the company professionally while working at customer sites Collaborating with internal engineering and service teams to communicate technical findings, field observations, and customer feedback Identifying opportunities to improve machine reliability and performance Contributing recommendations that support continuous improvement and customer satisfaction We're Looking For To be successful in this role, you'll have: Proven experience with the installation, start-up, modification, servicing, or maintenance of tufting machines Strong technical interest and understanding of mechanical systems, electronics, and machine optimization Hands-on experience working with industrial machinery, equipment commissioning, or field service operations Excellent problem-solving skills with a methodical approach to troubleshooting and fault diagnosis The ability to remain calm under pressure and effectively manage priorities in fast-paced environments Strong communication and customer service skills The ability to build professional relationships across different cultures A self-motivated and adaptable approach The ability to work independently with minimal supervision Advantageous Experience & Qualifications Technical qualification or background in Mechanical, Electromechanical, Textile Machinery , or a related field Knowledge of French, German, or Afrikaans International Travel Requirements This is a highly international position and candidates must be: Flexible and willing to travel internationally for extended periods Comfortable travelling for up to 70% of the role In possession of a valid passport Able to travel internationally without restrictions Comfortable working independently at customer sites across different countries and cultures What's On Offer Full-time, permanent employment Comprehensive onboarding and ongoing technical training Opportunity to develop specialist expertise in tufting machinery Exposure to diverse international projects, customers, countries, and industries Opportunity to work within a financially strong, globally recognized manufacturing organization Dynamic working environment combining the culture and agility of a family-owned business with the resources and reach of a global organization Continuous professional development Long-term career growth opportunities Competitive salary package aligned with experience, skills, and responsibilities Family-friendly leave and vacation benefits Opportunity to build an international technical career while working with industry-leading technology Take Your Technical Career Worldwide If you're an experienced Tufting Machine Technician who enjoys technical problem-solving, working directly with machinery, and the opportunity to travel internationally, we want to hear from you. Apply today and take the next step towards an international career based in Belgium.