UX Researcher

SUMMARY:
12 months contract ((remotely until further notice).

POSITION INFO:

What you’ll do:

• Guide the UX strategy and direction of design sprints

• Facilitate design thinking workshops
• Identify the best research approaches to get the right answers based on research questions, timing and resources
• Conduct exploratory interviews with clients
• Conduct or guide UX research internally and externally
• Conduct support staff interviews with clients
• Synthesize research findings into actionable insights and recommendations that your stakeholders and peers can act upon
• Find ways to improve the overall UX maturity of the organization

Skills needed for success in this role:

• 3+ years conducting user research for digital products with demonstrated business impact on the products you worked on
• Deep knowledge of an array of user research methodologies
• Passion for defining and solving problems
• A solid grasp of user-centered design, user research, user testing, rapid prototyping, heuristic analysis, usability, and accessibility concerns
• Ability to design and conduct usability studies – i.e., identify potential solution options for a stated user need and design experiments that help elicit the most viable solution for users

• Ability to frame key questions, create research plans to address those, conduct research, and synthesize the findings into meaningful, actionable insights
• Experience managing communications with clients and stakeholders
• Experience facilitating workshops with cross functional teams
• Experience integrating user research into product designs and design practices
• Excellent communication skills, including written, verbal, and presentation
• Strong project management skills, including the ability to execute several projects concurrently
• Experience with remote testing tools
• Demonstrated skills developing use cases and scenarios, creating process flows, wireframes, and other UX deliverables
• Experience with both native mobile and responsive web design
• Ability to work effectively both individually and as part of cross-functional teams
• Positive attitude, collaborative spirit and openness to giving and receiving feedback

Share your work

A portfolio demonstrating your expertise and ability to articulate your process is required for consideration.

NB! This job is now closed. You can apply for other jobs by uploading your CV.