UX Researcher

 

Recruiter:

Sambe Consulting

Job Ref:

Sambe

Date posted:

Tuesday, May 4, 2021

Location:

Johannesburg, South Africa

Salary:

Market Related


SUMMARY:
12 months contract ((remotely until further notice).

POSITION INFO:

What you’ll do:

 

  • Guide the UX strategy and direction of design sprints
  • Facilitate design thinking workshops
  • Identify the best research approaches to get the right answers based on research questions, timing and resources
  • Conduct exploratory interviews with clients
  • Conduct or guide UX research internally and externally
  • Conduct support staff interviews with clients
  • Synthesize research findings into actionable insights and recommendations that your stakeholders and peers can act upon
  • Find ways to improve the overall UX maturity of the organization

 

Skills needed for success in this role:

  • 3+ years conducting user research for digital products with demonstrated business impact on the products you worked on
  • Deep knowledge of an array of user research methodologies
  • Passion for defining and solving problems
  • A solid grasp of user-centered design, user research, user testing, rapid prototyping, heuristic analysis, usability, and accessibility concerns
  • Ability to design and conduct usability studies – i.e., identify potential solution options for a stated user need and design experiments that help elicit the most viable solution for users
  • Ability to frame key questions, create research plans to address those, conduct research, and synthesize the findings into meaningful, actionable insights
  • Experience managing communications with clients and stakeholders
  • Experience facilitating workshops with cross functional teams
  • Experience integrating user research into product designs and design practices
  • Excellent communication skills, including written, verbal, and presentation
  • Strong project management skills, including the ability to execute several projects concurrently
  • Experience with remote testing tools
  • Demonstrated skills developing use cases and scenarios, creating process flows, wireframes, and other UX deliverables
  • Experience with both native mobile and responsive web design
  • Ability to work effectively both individually and as part of cross-functional teams
  • Positive attitude, collaborative spirit and openness to giving and receiving feedback

 

Share your work

A portfolio demonstrating your expertise and ability to articulate your process is required for consideration.



 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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