UX Researcher

Recruiter:

Sambe Consulting

Job Ref:

Sambe

Date posted:

Tuesday, May 4, 2021

Location:

Johannesburg, South Africa

Salary:

Market Related

SUMMARY:
12 months contract ((remotely until further notice).

POSITION INFO:

What you’ll do:

Guide the UX strategy and direction of design sprints

Facilitate design thinking workshops
Identify the best research approaches to get the right answers based on research questions, timing and resources
Conduct exploratory interviews with clients
Conduct or guide UX research internally and externally
Conduct support staff interviews with clients
Synthesize research findings into actionable insights and recommendations that your stakeholders and peers can act upon
Find ways to improve the overall UX maturity of the organization

Skills needed for success in this role:

3+ years conducting user research for digital products with demonstrated business impact on the products you worked on
Deep knowledge of an array of user research methodologies
Passion for defining and solving problems
A solid grasp of user-centered design, user research, user testing, rapid prototyping, heuristic analysis, usability, and accessibility concerns
Ability to design and conduct usability studies – i.e., identify potential solution options for a stated user need and design experiments that help elicit the most viable solution for users

Ability to frame key questions, create research plans to address those, conduct research, and synthesize the findings into meaningful, actionable insights
Experience managing communications with clients and stakeholders
Experience facilitating workshops with cross functional teams
Experience integrating user research into product designs and design practices
Excellent communication skills, including written, verbal, and presentation
Strong project management skills, including the ability to execute several projects concurrently
Experience with remote testing tools
Demonstrated skills developing use cases and scenarios, creating process flows, wireframes, and other UX deliverables
Experience with both native mobile and responsive web design
Ability to work effectively both individually and as part of cross-functional teams
Positive attitude, collaborative spirit and openness to giving and receiving feedback

Share your work

A portfolio demonstrating your expertise and ability to articulate your process is required for consideration.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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