Unit Manager (ICU)

SUMMARY:
An exciting opportunity exists for a Unit Manager (ICU – Critical Care Trained). The successful candidate will be responsible for leading the ICU unit, coordinating multidisciplinary teams, and ensuring the delivery of high-quality patient care. This role supports the hospital’s strategic objectives in clinical excellence, patient satisfaction, and operational efficiency.

POSITION INFO:

Key Responsibilities

• Provide direction, support, and supervision to nursing staff within the ICU.
• Inspire and foster a collaborative team environment to achieve unit goals.
• Oversee staff competency, training, and professional development.
• Ensure effective communication and promote a culture of continuous improvement.

• Function as the clinical expert and support evidence-based practices.
• Maintain quality patient care aligned with hospital standards and clinical governance.
• Monitor and evaluate nursing quality indicators and clinical outcomes.
• Identify and mitigate clinical and safety risks through corrective action and regular reviews.

• Ensure adherence to infection prevention and control protocols.
• Implement and monitor quality improvement initiatives.
• Manage equipment and ensure operational readiness to provide safe patient care.
• Conduct clinical audits and care rounds to maintain and elevate standards of care.

• Build and maintain effective relationships with doctors, patients, and other stakeholders.
• Address and resolve patient concerns to ensure satisfaction.
• Promote unit-specific best practices and contribute to hospital-wide initiatives.
• Participate in hospital marketing and community outreach efforts.

• Assist in the development and management of the unit’s budget.
• Manage resources effectively, ensuring cost containment and stock control.
• Maintain compliance with labour legislation and supply chain management standards.
• Ensure sound governance, ethical conduct, and risk management within the unit.

Requirements

• Registered with the South African Nursing Council as a Registered Nurse
• Qualification in Critical Care Nursing
• Degree or Diploma in Nursing
• Minimum of 5 years’ experience in an ICU environment
• Previous Unit Management experience (essential)
• Strong understanding of healthcare governance and clinical risk management
• Proficient in MS Office and hospital systems

Competencies

• Leadership and team coordination
• Problem-solving and clinical judgment
• Attention to detail
• Quality orientation and resilience
• Verbal and written communication
• Ethical behaviour and emotional intelligence
• Customer responsiveness
• Organisational awareness
• Technical and professional knowledge