Utilities Analyst - Johannesburg

SUMMARY:

Introduction

Duties & Responsibilities

Utility Cost Optimization & Recovery

• Conduct financial, legal, and technical analysis of utility costs and recoveries.
• Ensure accurate and timely monthly utility reporting.
• Track and maintain benefit realization from implemented optimization initiatives.
• Provide analysis and insights essential for ESG (Environmental, Social & Governance) data reporting.

Operational Efficiency & Innovation

• Proactively identify and drive opportunities to improve operational efficiency.
• Research and explore new innovations, technologies, and practices in utility management.
• Monitor and improve utility procedures and ensure compliance across the portfolio.

Reporting & Documentation

• Prepare and deliver reconciliations and monthly utility reports in line with SLA requirements.
• Ensure utility recommendations and queries are captured, tracked, and resolved within timelines.
• Assist in the compilation of data and reports for sustainability and internal reporting.

Training & Development

• Lead training initiatives and knowledge sharing to upskill the utilities team.
• Support team development in utility management best practices and new solutions.

Client & Stakeholder Engagement

• Resolve client and stakeholder queries via meetings, phone, or email.
• Support leasing teams in verifying and resolving utility-related issues.
• Liaise with internal departments, tenants, service providers, and council representatives to resolve complex issues.

POSITION INFO:
Inherent Key Requirements of the Position
Experience

• Minimum 5 years’ experience in utility management, preferably in the facilities or property industry.

• Grade 12 (Senior Certificate) with Mathematics.
• Additional relevant qualifications or training in utilities, finance, or facilities management are advantageous.

• Strong analytical, financial, and legal aptitude related to utilities.
• Advanced computer literacy, especially Microsoft Excel, Outlook, and Word.
• In-depth knowledge of municipal and Eskom tariffs, bylaws, and accounting processes.
• Familiarity with South African municipal procedures and compliance standards.
• Ability to integrate technical, legal, and financial information into practical utility strategies.
• Excellent report writing and documentation skills.
• Strong organizational, communication, and negotiation abilities.

• Communication and Influencing
• Analytical Thinking
• Problem Solving and Decision Making
• Planning and Organising
• Financial and Business Acumen
• High Attention to Detail and Accuracy
• Performance Focused and Deadline Driven
• Resilient Under Pressure
• Ability to Work Independently and in Teams

• Volume of utility accounts managed.
• Complexity and frequency of reporting and analysis required.

• Utility Specialists, Controllers & Administrators
• Council Liaison Team
• Facility Management Teams

• Clients
• Contractors
• Tenants
• Utility Providers