Utility Manager - Johannesburg

SUMMARY:
Job Purpose
The Utility Manager is responsible for overseeing the utility management function across a national property portfolio. This includes ensuring accurate tenant billing, managing consumption data, driving sustainability initiatives, and ensuring compliance with applicable regulations and client service standards.
This role is ideal for a proactive, detail-oriented professional with strong leadership abilities and a passion for environmental sustainability and operational efficiency.
Key Responsibilities

• Monitor utility usage (electricity, water, gas, diesel) across the portfolio and report variances.
• Ensure accurate billing and recovery from tenants, including regular audits and reviews.
• Manage the relationship and service level agreement with the utility management service provider.
• Coordinate responses to council queries and perform annual tariff audits.
• Oversee the asset register and ensure effective asset identification and tracking.
• Lead green initiatives and sustainability projects, including leak detection and water-saving programs.
• Administer generator and diesel usage reporting and recovery.
• Ensure single-line diagram accuracy and site balancing performance reviews.
• Prepare ESG and sustainability reports, and manage Green Building Council certifications.
• Drive cost-saving efforts through efficient utility management practices.
• Supervise and guide utility-related staff, providing training and performance feedback.
• Conduct annual utility training sessions for internal stakeholders.
• Collaborate with internal and external stakeholders, including tenants, clients, and vendors.
• Ensure compliance with health and safety regulations (e.g., OHSA).

POSITION INFO:

Requirements

• Minimum 5 years of experience in a utility management or similar role.
• Experience with utility billing, tenant liaison, and council engagement.
• Project management exposure, particularly in sustainability or maintenance initiatives.

• Senior Certificate with Mathematics required.
• Studying towards or holding a Diploma in Utility Management preferred.

• Strong time management and organizational skills.
• Excellent problem-solving and decision-making abilities.
• Financial and business acumen, particularly in utility cost control.
• Effective communication and interpersonal skills.
• Proven ability to lead teams and manage subcontractors.
• Methodical, detail-oriented, and self-driven.
• Computer literacy required, including MS Office; experience with SAP and Nicor advantageous.
• Ability to apply council tariffs and interpret utility regulations.