VDI Operation Specialist (Advanced)

SUMMARY:
Are you an experienced  VDI Operation Specialist looking for an exciting opportunity to drive transformation in a renowned organization? Our client is seeking a skilled and dynamic individual to join our team as an Advanced VDI Operation Specialist.

POSITION INFO:
ESSENTIAL SKILLS REQUIREMENTS:
· Experience in operation of Windows Servers (higher then 2016)
· Experience in Windows Client (Windows 10) OS troubleshooting and patch management
· Experience with Active Directory and GPO
· Experience with Scripting (PowerShell, Python etc.)
· Experience Citrix Xen-Desktop (higher then 7.x) and Xen-App (higher then 7.x) full stack
· Experience Citrix Netscaler (higher then 12.x) and Storefront
· Experience Citrix XenServer (higher then 7.x)
· Citrix Certified Professional – Networking (CCA-N, CCP-N CCE-N)
· Experience Citrix on VMware Hypervisor Stack (higher VMWare ESXi 6.x)
· Experience with multi-factor and authentication technologies
· Experience in network infrastructure design and implementation
· Experience in troubleshooting infrastructure, network, and integration issues
· Experience with ITL processes (Incident, Change and Problem management)
o Plan and execute maintenance tasks (change management)
o Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management)
o Resolve incident tickets
o Analyze and resolve problem tickets

ADVANTAGEOUS SKILLS REQUIREMENTS:
· Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)
· Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon)
· Automated problem remediation
· Machine learning (ML) for data analytics
· Network troubleshooting skills
· Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)
· Experience in securing Cloud based applications and connectivity
· Experience with monitoring systems
· Hybrid network design and implementation
· Citrix SD-WAN Certified (CC-SDWAN)
· Understand Rest API technology
WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?
· A university degree in a relevant field of study (e.g., computer science, engineering, sciences, etc.) or a comparable qualification
· Operations experience with Citrix / VMWare VDI and App stack
· Experience with windows desktops and server support
· Experience with Windows Terminal Server
· Experience with software packaging and image creation
· Experience with hardware and software lifecycle
· Experience with ITIL processes (Problem, Incident, Change management)
WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?
Be part of a global team responsible for the development and operation of the BMW Digital Workspace that includes the product Virtual Device (VDI). Our Product vision: We provide virtual desktops and apps within 10 minutes to our customers worldwide. The focus lies on worldwide delivery (Cloud & On Premises) of the virtual desktop, App and access infrastructure for internal and external partners. This product, as part of the Digital Workspace, offers a complex platform which allows the scaling of high-performance virtual desktops and apps. Our service delivery is for all company processes within the BMW Group.
Be involved in the maintenance and operation of a global BMW Digital Workspace infrastructure for virtual devices.
- Be a maintenance and operations focused team member for our cloud and on premises VDI platforms.
- Make sure that the infrastructure for VDI platforms run smoothly
- Actively work on constantly improving operational excellence including automation and proactive monitoring approaches
Collaborate with an international product team, external providers, vendors, and end-users.
- Treat security as a first-class citizen
- Work closely with stakeholders, development teams in constantly improving our VDI platforms stability and availability
- Work with other IT teams on integration of new features and components
Main function:
· Be responsible for the operations and standardization of the BMW enterprise VDI infrastructure, platform, and desktop components.
· Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams
· Continuously work on improving the operational stability
· Work on automation of platform operations, troubleshooting and maintenance topics
· Install, configure, maintain, and deploy virtual Apps and desktop images
· Installation, Configuration, and maintenance of RDSH servers, e.g., Windows Server, Windows Multisession
· Installation, Configuration, and maintenance of Published Application presentation layer (e.g., XenApp & Citrix Workspace)
· Application and Server hardening (e.g., Ivanti)
· Worked with Application Monitoring tools

NB! This job is now closed. You can apply for other jobs by uploading your CV.