VOIP Technician / Network Engineer

SUMMARY:
VOIP engineer

POSITION INFO:

Roll our and implementation of the VoIP Solution across the Regional LAN/Network Infrastructure  Service Teams 

Identify Sites and user departments for VoIP implementation according to relevant criteria

Notifying user departments of intended implementation of Voip at their site via or in collaboration with the rrelevant Services Manager

Carrying out site Visits to verify relevatnt requirements

Updating user lists with user profiles and the lies 

Configuration, upgrading and testing of phone instruments and user profiles for deployment

Installation of new Network Points and related infrastructure 

Installation of new additional POE network switches on site

Management of Service Desk Calls related to onsite installation from call logging to resolution and ensuring relevant communication to all parties  regarding completion of the new VoIP service installation 

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