Vehicle Sales Consultant (Premium)

Recruiter:

The Employment Channel

Job Ref:

Car Sales

Date posted:

Thursday, August 14, 2025

Location:

Durban, South Africa

Salary:

Market Related

SUMMARY:
This position will be suited to a person who has exposure selling vehicles and the ability to provide excellent customer service

POSITION INFO:

Minimum Grade 12
Computer Literate (preferably experience in the use of Kerridge)
3-5 years’ experience in the same or similar position.
Knowledge of motor industry preferable (Mercedes Benz, BMW, Audi, Porsche, Alfa Romao, etc)
Driver’s license, essential

Skills and Personal Attributes

Skills & personal attributes:

Integrity
Team work
Negotiation skills
Follow through skills
Self-driven and resilient
Customer responsiveness
Ability to cope with pressure
Interpersonal skills (emotional maturity / cross functional collaboration)

Main Job Activities:

1. Sales & Marketing Activities:

Ensure agreed targets are met
Assist in all marketing activities, informing customers of special parts sales or promotions
New account prospecting – formulate sales strategy
Effectively utilize prospecting system
Maintain an effective data base management system
Formulate a sales strategy
Quotations prepared using dealership procedures
Effectively communicate with parts team on new customer information

2. Customer Care:

Conduct all transactions with customers professionally
Ensuring a positive image of the Brand/Dealership
Ensure accurate identification of customers’ needs
Ensure customers’ orders/quotations are processed speedily and accurately
Maintain effective communication with existing and prospective customers
Queries to be handled efficiently and courteously
Follow up and feedback on parts on back order
Follow through from order until delivery to customer

3. Product Knowledge:

Knowledge of customer base
Ensure all product knowledge training is attended
Ensure all MBSA standards are known and adhered to
Stay abreast of new developments in market place
Understand Parts Warranty procedure

4. Administration:

Adhere to company credit procedures
Call sheets completed timeously

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