Vehicle Sales Executive

SUMMARY:
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POSITION INFO:

To actively promote and sell new or pre-owned vehicles to customers by delivering a high-quality customer experience, achieving sales targets, and maintaining long-term client relationships.

Key Responsibilities:

• Customer Interaction:

  • Greet and engage with walk-in customers.

  • Assess customer needs and recommend suitable vehicles.

  • Conduct test drives and explain vehicle features and benefits.

  • Provide accurate product information, pricing, and financing options.

• Sales Execution:

  • Achieve monthly and quarterly sales targets.

  • Follow up on leads and prospects through calls, emails, and appointments.

  • Negotiate pricing and close sales with professionalism and integrity.

  • Prepare and process sales paperwork including finance applications.

• Product Knowledge:

  • Maintain up-to-date knowledge of current inventory and promotions.

  • Stay informed about competitor products and market trends.

• Administration:

  • Maintain accurate customer records in CRM systems.

  • Submit regular reports on sales performance, pipeline activity, and market feedback.

  • Ensure all vehicle handovers are completed with required documentation.

• Customer Service & Retention:

  • Deliver exceptional customer service throughout the sales process and post-sale.

  • Build long-term customer relationships to encourage repeat business and referrals.

Key Requirements:

• Qualifications:

  • Matric (Grade 12) or equivalent

  • Sales or business-related qualification (advantageous)

• Experience:

  • Minimum 3–5 years’ experience in vehicle sales or a related field

  • Experience in dealership environment (preferred)

• Skills:

  • Strong sales and negotiation skills

  • Excellent communication and interpersonal skills

  • Computer literacy (CRM systems, Microsoft Office, dealership software)

  • Valid driver’s license (essential)

• Attributes:

  • Target-driven and self-motivated

  • Professional appearance and conduct

  • High integrity and customer-focused

  • Ability to work independently and as part of a team

Working Conditions:

• Dealership environment with occasional travel for vehicle deliveries or client visits

• May require working weekends and public holidays based on showroom hours