Waiter DELAIRE GRAFF RESTAURANT

SUMMARY:
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POSITION INFO:
We are looking for a Waiter to provide excellent service to ensure great customer satisfaction. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Main responsibilities: Greet guests at assigned tables and ensure each guest has received a menu and wine list Know all menu items, including the basic ingredients and methods of preparation Ensure tables are properly set with linens, silverware and glasses Take accurate food and beverage orders using the POS system and deliver within specified time limits Ensure all orders are received timeously by the bar and kitchen staff Clear all dirty cutlery and crockery from tables once guests have finished using them Offer desserts and coffee to guests Bill guests correctly Ensure the restaurant area, fixtures and fittings are clean and hygienic Ensure that your uniform is clean at all times Main requirements: Grade 12 Preferably 3 years’ previous waiter\/waitress experience Basic knowledge of wine and surrounding wine regions Hands-on experience with cash registers and ordering information systems Basic mathematical skills Excellent interpersonal and communication skills Strong customer service orientation and active listening skills Attentive and patient with customers Comfortable dealing with very distinguished clientele Must be well-presented Flexible and accountable Enthusiastic personality Delaire Graff Estate is an equal opportunity employer.