Waiter DELAIRE GRAFF RESTAURANT

SUMMARY:
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POSITION INFO:
We are looking for a Waiter to provide excellent service to ensure great customer satisfaction. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Main responsibilities: Responsibilities include warmly greeting guests at assigned tables and ensuring each guest receives a menu and wine list; maintaining thorough knowledge of all menu items, including basic ingredients and preparation methods; ensuring tables are properly set with linens, silverware and glasses; taking accurate food and beverage orders using the POS system and ensuring timely delivery; communicating orders promptly to the bar and kitchen; clearing used cutlery and crockery; offering desserts and coffee; ensuring guests are billed accurately; maintaining a clean and hygienic restaurant area, fixtures and fittings; and ensuring that uniforms are clean and well-presented at all times. Main requirements: • Grade 12 • Preferably 3 years’ previous waiter\/waitress experience • Basic knowledge of wine and surrounding wine regions • Hands-on experience with cash registers and ordering information systems • Basic mathematical skills • Excellent interpersonal and communication skills • Strong customer service orientation and active listening skills • Attentive and patient with customers • Comfortable dealing with very distinguished clientele • Must be well-presented • Flexible and accountable • Enthusiastic personality Delaire Graff Estate is an equal opportunity employer.