SUMMARY:
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POSITION INFO:
Introduction
A vacancy has arisen for a Ward Clerk position reporting to the Unit Manager, Martinetti Bodes. The successful candidate will contribute towards the optimal functioning of the nursing team through effective: interdepartmental liaising, communication and Administrative support to the nursing team.
Critical Outputs
Ensure optimal service levels whilst understanding and striving to achieve targets.
To ensure the speedy and effective execution of non-nursing activities.
Attend meetings and in-service training as scheduled.
Ensuring a safe environment in all areas of the unit through staying up to date with safety standards and protocols.
Knowledge of emergency plans and actions.
Elimination of medico legal risks through the correct identification and filing of patient’s documentation.
Maintenance of a positive appearance and behavior, within and outside hospital relation.
Friendly and helpful client service.
Live up to the Quality principles.
Professional secrecy and discretion during contact with customers and colleagues.
Ensuring of effective communication between customers and colleagues.
Requirements
Matric/Grade 12 is essential
Computer literacy (MS Office, Impilo, Imeds)
Excellent communication skills
Experience in dealing with customers
Knowledge of hospital procedures and medical terminology
Ability to work within a team as well as independently
Must be able to flex between day and night shift as well as between the various hospital admissions areas
Competencies
Problem-solving, analysis and judgement
Resilience
Engaging diversity
Verbal & written communication and presentation
Influencing
Building relationships
Customer responsiveness
Organizational awareness
Drive & energy
Excellence orientation
Ethical behavior
