Ward Clerk

SUMMARY:
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POSITION INFO:

Introduction

A vacancy has arisen for a Ward Clerk position reporting to the Unit Manager, Martinetti Bodes. The successful candidate will contribute towards the optimal functioning of the nursing team through effective: interdepartmental liaising, communication and Administrative support to the nursing team.

Critical Outputs

Ensure optimal service levels whilst understanding and striving to achieve targets.

To ensure the speedy and effective execution of non-nursing activities.

Attend meetings and in-service training as scheduled.

Ensuring a safe environment in all areas of the unit through staying up to date with safety standards and protocols.

Knowledge of emergency plans and actions.

Elimination of medico legal risks through the correct identification and filing of patient’s documentation.

Maintenance of a positive appearance and behavior, within and outside hospital relation.

Friendly and helpful client service.

Live up to the Quality principles.

Professional secrecy and discretion during contact with customers and colleagues.

Ensuring of effective communication between customers and colleagues.

Requirements

Matric/Grade 12 is essential

Computer literacy (MS Office, Impilo, Imeds)

Excellent communication skills

Experience in dealing with customers

Knowledge of hospital procedures and medical terminology

Ability to work within a team as well as independently

Must be able to flex between day and night shift as well as between the various hospital admissions areas

Competencies

Problem-solving, analysis and judgement

Resilience

Engaging diversity

Verbal & written communication and presentation

Influencing

Building relationships

Customer responsiveness

Organizational awareness

Drive & energy

Excellence orientation

Ethical behavior