Warehouse Clerk / Counter Sales Consultants (Fasteners & Engineering)

SUMMARY:
Our Durban South based industrial fasteners client is seeking a technically-minded Counter Sales Consultant to manage the front-of-house trade operations. This is a "hands-on" sales role that requires a blend of excellent customer service, physical stock management, and ERP system experience.

POSITION INFO:
Key Responsibilities Showroom & Over-the-Counter Sales: Provide expert product advice to walk-in trade and retail customers. Identify the correct fasteners, tools, or welding equipment based on customer specifications. Warehouse & Stock Coordination: Retrieve products directly from the warehouse (located behind the showroom) for immediate sales. Process orders for Ex-Factory items when specialised stock is required directly from the manufacturer. Sales Administration (ERP): Manage the full desk-side sales process: Generate and send professional Quotes via email. Create Sales Orders and ensure accurate stock deduction. Process final Invoices for over-the-counter collections. Merchandising: Maintain a high standard of showroom presentation, ensuring shelves are stocked and products are correctly labeled. Minimum Requirements Education: Grade 12 \/ Matric Certificate. Experience: Minimum of 2 years of sales experience , specifically in a trade counter or industrial retail environment. Industry Knowledge: Strong preference for candidates from the fastener, hardware, or engineering supply sectors. You must be familiar with technical product ranges (e.g., bolt grades, thread pitches, power tool brands) or Safety, PPE & Workwear. Systems Proficiency: Must be computer literate with experience using an ERP system (e.g., K8, IQ Retail, Pastel, Syspro) for generating quotes and invoices. Physical Fitness: Ability to work on your feet and move between the showroom and warehouse to pull stock throughout the day. Candidate Profile Product Specialist: A candidate who understands the \"nuts and bolts\" of the industry and can offer technical solutions to customers. Efficient Administrator: High attention to detail to ensure SKU codes, quantities, and pricing are 100% accurate on all documentation.