Warehouse Management System Support

SUMMARY:
The Distribution Centre of a major retailer seeks a WMS Systems Administrator to support day-to-day administration, user maintenance, user access, user profiles, troubleshooting and integration issues with ERP system.

POSITION INFO:

Duties:

• The interface between DC Operations and WMS Vendor
• Development of reporting and dashboards from WMS reporting database for OPS management teams
• Analysing system logs, identifying and reporting of potential issues with all operational systems.
• Performing routine audits of systems and operational processes
• Understanding & partaking in stock sync, operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords
• Answering technical queries and assisting users
• Troubleshooting and recording of reported system problems
• Liaison with IT & ensuring that the network infrastructure is up and running
• Quality Control (QC) support for Integration of Dimensions operational assistance
• Assisting in trouble shooting WCS & escalating to stakeholders
• Responsible for all technical WMS understanding & internal DC processes
• Responsible for maintenance of technical training schedules in support of operational SOP’s
• Assisting in arranging data in an understandable manner to assist operations with dashboards
• Assist operations with good system practice & change management
• Troubleshooting of integration issues with ERP & WMS system

Requirements:

• Industrial Engineering, Logistics, IT Systems, or similar qualification
• Previous experience with WMS beneficial
• Experience in DC operations beneficial
• Experience in FMCG and Retail industry beneficial
• Critical and Systems thinking
• Full understanding of a WMS, the application, troubleshoot, problems
• High level of proficiency with MS Office packages
• Comfortable with learning and adapting to new systems
• Comfortable with change and excellent team player
• Excellent communication skills, both written and spoken
• Solutions-oriented, can-do attitude; self-motivated
• Attention to detail

NB! This job is now closed. You can apply for other jobs by uploading your CV.