Warehouse Management System Support

Recruiter:

Greys Personnel

Job Ref:

DBN001981/CS

Date posted:

Thursday, July 29, 2021

Location:

Milnerton, South Africa

Salary:

19 000

SUMMARY:
The Distribution Centre of a major retailer seeks a WMS Systems Administrator to support day-to-day administration, user maintenance, user access, user profiles, troubleshooting and integration issues with ERP system.

POSITION INFO:

Duties:

The interface between DC Operations and WMS Vendor
Development of reporting and dashboards from WMS reporting database for OPS management teams
Analysing system logs, identifying and reporting of potential issues with all operational systems.
Performing routine audits of systems and operational processes
Understanding & partaking in stock sync, operating system updates, patches, and configuration changes.
Adding, removing, or updating user account information, resetting passwords
Answering technical queries and assisting users
Troubleshooting and recording of reported system problems
Liaison with IT & ensuring that the network infrastructure is up and running
Quality Control (QC) support for Integration of Dimensions operational assistance
Assisting in trouble shooting WCS & escalating to stakeholders
Responsible for all technical WMS understanding & internal DC processes
Responsible for maintenance of technical training schedules in support of operational SOP’s
Assisting in arranging data in an understandable manner to assist operations with dashboards
Assist operations with good system practice & change management
Troubleshooting of integration issues with ERP & WMS system

Requirements:

Industrial Engineering, Logistics, IT Systems, or similar qualification
Previous experience with WMS beneficial
Experience in DC operations beneficial
Experience in FMCG and Retail industry beneficial
Critical and Systems thinking
Full understanding of a WMS, the application, troubleshoot, problems
High level of proficiency with MS Office packages
Comfortable with learning and adapting to new systems
Comfortable with change and excellent team player
Excellent communication skills, both written and spoken
Solutions-oriented, can-do attitude; self-motivated
Attention to detail

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