Warehouse Management System Support

 

Recruiter:

Greys Personnel

Job Ref:

DBN001981/CS

Date posted:

Thursday, July 29, 2021

Location:

Milnerton, South Africa

Salary:

19 000


SUMMARY:
The Distribution Centre of a major retailer seeks a WMS Systems Administrator to support day-to-day administration, user maintenance, user access, user profiles, troubleshooting and integration issues with ERP system.

POSITION INFO:

Duties:

  • The interface between DC Operations and WMS Vendor
  • Development of reporting and dashboards from WMS reporting database for OPS management teams
  • Analysing system logs, identifying and reporting of potential issues with all operational systems.
  • Performing routine audits of systems and operational processes
  • Understanding & partaking in stock sync, operating system updates, patches, and configuration changes.
  • Adding, removing, or updating user account information, resetting passwords
  • Answering technical queries and assisting users
  • Troubleshooting and recording of reported system problems
  • Liaison with IT & ensuring that the network infrastructure is up and running
  • Quality Control (QC) support for Integration of Dimensions operational assistance
  • Assisting in trouble shooting WCS & escalating to stakeholders
  • Responsible for all technical WMS understanding & internal DC processes
  • Responsible for maintenance of technical training schedules in support of operational SOP’s
  • Assisting in arranging data in an understandable manner to assist operations with dashboards
  • Assist operations with good system practice & change management
  • Troubleshooting of integration issues with ERP & WMS system


Requirements:

  • Industrial Engineering, Logistics, IT Systems, or similar qualification
  • Previous experience with WMS beneficial
  • Experience in DC operations beneficial
  • Experience in FMCG and Retail industry beneficial
  • Critical and Systems thinking
  • Full understanding of a WMS, the application, troubleshoot, problems
  • High level of proficiency with MS Office packages
  • Comfortable with learning and adapting to new systems
  • Comfortable with change and excellent team player
  • Excellent communication skills, both written and spoken
  • Solutions-oriented, can-do attitude; self-motivated
  • Attention to detail


 

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