Warehouse Manager

SUMMARY:
Warehouse Manager

POSITION INFO:
Qualifications

• Matric
• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred
• Certifications in logistics, supply chain management, or food safety (e.g., HACCP, SQF) are a plus.

• Minimum of 3-5 years of experience in warehouse management, preferably in the food manufacturing industry.
• Strong knowledge of inventory management software and systems. - Important
• Proficient in Microsoft Office Suite and warehouse management systems (WMS).
• Familiarity with Lean Manufacturing principles and methodologies is a plus.

• Inventory Management:
• Oversee the receipt, storage, and distribution of raw materials and finished products.
• Implement and maintain inventory control systems, ensuring accurate tracking and minimizing waste through effective forecasting.
• Conduct regular cycle counts and reconcile discrepancies promptly.
• Team Leadership:
• Manage a diverse team of warehouse staff, including training, scheduling, and performance evaluations to build a skilled workforce.
• Facilitate ongoing training programs on food safety, equipment operation, and best practices in warehouse management.
• Encourage a culture of safety and accountability among staff.
• Compliance and Safety:
• Ensure compliance with all relevant food safety regulations (e.g., FSSC22000, etc) and internal quality standards.
• Implement and maintain health and safety protocols, including conducting regular safety audits and training sessions.
• Respond to safety incidents and implement corrective actions to prevent recurrence
• Process Improvement:
• Analyze warehouse operations to identify inefficiencies and implement process improvements that enhance efficiency and productivity.
• Develop and maintain standard operating procedures (SOPs) for all warehouse functions.
• Collaborate with production, quality control, and logistics teams to streamline workflows and optimize resource allocation.
• Reporting and Documentation:
• Maintain accurate records of inventory levels, shipments, and safety inspections, ensuring documentation meets regulatory requirements.
• Prepare regular reports on warehouse performance metrics, including inventory turnover, order fulfillment rates, and safety incidents, presenting findings to management.
• Utilize data analytics to drive decision-making and strategic improvements.
• Equipment and Maintenance:
• Oversee the maintenance and operation of warehouse equipment, including forklifts, pallet jacks, and conveyor systems.
• Coordinate repairs and upgrades as necessary to ensure equipment reliability and compliance with safety standards.
• Assess needs for new equipment and technology to enhance warehouse operations.
• Cost Management:
• Monitor and control warehouse operating expenses, identifying cost-saving opportunities.
• Develop and manage the warehouse budget in collaboration with the operations manager.
• Evaluate supplier contracts and negotiate terms to ensure favorable pricing and service levels.
• Customer Service:
• Ensure timely and accurate order fulfillment, enhancing customer satisfaction and retention.
• Address any warehouse-related customer inquiries or issues promptly and professionally.
• Work with the sales and distribution teams to ensure alignment on delivery schedules and product availability.

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