SUMMARY:
The incumbent ensures that all daily warehouse activities, including the Imports, Exports and local operations, are completed on time and in-line with the customers’ SLA’s. This includes receiving, unpacking, storage, picking, packing and re-works activities all done at a minimum cost to the company.

POSITION INFO:

Duties

• Plan and oversee the daily operations
• Create work schedules
• Monitor and evaluate the performance of subordinates
• Communicate with customers regarding progress or setbacks
• Deal with staff disciplinary issues
• Encourage teamwork in order to ensure that productivity targets are met
• Ensure that company policies and safety procedures are adhered to
• Responsible for scheduling work flow to ensure that import and export consignments are delivered on time and in terms of customer requirements.
• Ensure that import and export consignments are allocated the appropriate warehouse space and that consignments can be accurately retrieved for delivery to clients
• Implement and Control procedures to perform operational functions
• Ensure that Quality processes/checks are managed in line with ISO & OSH requirements
• Ensure customer satisfaction by problem-solving and selective personal contact
• Ensure that customer complaints are resolved timeously and efficiently, personally attending to matters when necessary to achieve same
• Provide special attention to new customers to ensure that their shipments are handled to their particular requirements and to ensure that a proper operations induction is implemented
• Prepare Cost Estimates
• Maintain and ensure expenditure within the budget and to control costs
• Continually monitor operational performance taking steps in conjunction with other Management to strengthen areas of weakness and re allocate responsibilities where necessary to maximize productivity and performance of the depot

• Matric/Grade 12 Certificate
• Tertiary qualification in warehousing, imports, exports or shipping logistics
• 3 years’ experience in a warehousing and managerial position is a prerequisite
• Good communication, planning, organizing and decision-making skills
• Ability to work well under pressure
• Deadline driven and able to priorities
• Ability to motivate staff to achieve targets
• High attention to detail
• Systems and procedure driven
• Strong financial skills
• Knowledge of finance procedures and budgets
• Flexibility with regards to time

NB! This job is now closed. You can apply for other jobs by uploading your CV.