Warehouse and Logistics Supervisor

SUMMARY:
This position is to ensure the efficient and cost-effective operation of all logistics and warehouse functions, including storage and distribution, while meeting customer service standards through the timely and accurate execution of orders.

POSITION INFO:
▪ Monitor and evaluate logistics performance using appropriate KPIs and metrics; develop and refine performance measurement systems as needed.
▪ Oversee both internal and external partners to ensure seamless coordination and operational efficiency.
▪ Allocate and manage warehouse and logistics staff based on changing business requirements.
▪ Collaborate cross-functionally with other departments (e.g., Technical) to enhance overall operational efficiency.
▪ Supervise third-party logistics providers (3PLs) to ensure service delivery aligns with contractual agreements.
▪ Assist in tracking, managing, and controlling logistics and warehousing costs.
▪ Assist in continuously assessing and optimising, warehousing and distribution models to improve service and reduce costs while ensuring compliance with relevant legislation.
▪ Identify and resolve bottlenecks or unique challenges related to transportation, logistics systems, or customer needs, including cost/benefit analysis to inform decision-making.
▪ Assist with negotiating pricing and service levels with storage and transport providers to maximize value.
▪ Maintain effective communication with customers to ensure high levels of service and responsiveness to their needs.
▪ Stay informed of and ensure compliance with all applicable local regulations impacting logistics and warehousing operations.
▪ Oversee accurate system input, scanning, and allocation of stock.
▪ Ensure finished goods inventory is accurately tracked in both the system and physically.
▪ Maintain warehouse organisation, including the accuracy of stock locations for both raw materials and finished goods.
▪ Perform regular reconciliations to ensure physical and system stock are aligned.
▪ Ensure accurate and proper documentation and up-to-date filing for all dispatched stock.
▪ Ensure all warehouse and logistics processing are conducted accurately.
▪ Ensure adherence on 24 hours turn around time on issuing materials on the system.
▪ Monitor work in progress (WIP) to ensure all batches are being closed on time.

Desired Experience & Qualification

Only shortlisted candidates will be contacted.