Warranty Costing Clerk

Recruiter:

Sydsen

Job Ref:

PTA000988/TB

Date posted:

Tuesday, April 7, 2026

Location:

Pretoria, South Africa

SUMMARY:

Warranty Costing Clerk

Location: Pretoria North
Type: Permanent
Seniority Level: 2-5 years
Reporting to: Service Manager

POSITION INFO:

Job Summary:

The Vehicle Warranty Costing Clerk is responsible for accurately processing and submitting warranty claims to vehicle manufacturers. This role ensures that all warranty repairs are correctly costed, documented, and compliant with manufacturer policies, enabling timely reimbursement to the dealership.

Key Responsibilities:

Review and verify repair orders for warranty-related work
Accurately cost parts and labour for warranty claims
Submit warranty claims to manufacturers within required timeframes
Ensure all claims comply with manufacturer guidelines and policies
Investigate and resolve rejected or unpaid claims
Maintain detailed and organized records of all warranty transactions
Liaise with service advisors, technicians, and parts department staff
Monitor outstanding claims and follow up on delays in payment
Assist with warranty audits and reporting as required

Requirements:

Grade 12 (Matric) or equivalent qualification with Mathematics
Previous experience in an automotive dealership or similar environment (preferred)
Basic knowledge of vehicle systems and repair processes
Strong administrative and organisational skills
High level of accuracy and attention to detail
Computer literacy (experience with dealership management systems is an advantage)
Good communication and problem-solving abilities

Key Competencies:

Attention to detail
Time management and ability to meet deadlines
Analytical thinking

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