Workforce Optimisation Manager

Recruiter:

GG Financial Recruitment

Job Ref:

CPT001164/GG

Date posted:

Friday, October 17, 2025

Location:

Cape Town, South Africa

Salary:

50000 Monthly

SUMMARY:
An International Company based in the northern suburbs of Cape Town is looking for a Workforce Optimisation Manager for their Payments and leading division

POSITION INFO:
An International Company based in the northern suburbs of Cape Town is looking for a Workforce Optimisation Manager for their Payments and leading division

Experience Required
8 - 10 years of workforce planning and forecasting experience in a large-scale operations (500+ FTE), in-and outbound, multi-channel Contact Centre environment at a managerial level

Qualification required
Bachelor’s degree in Analytics, Statistics, Computer Science, Finance, or related field or Diploma in Data Analysis / Data Science is advantageous

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