Workshop Controller

SUMMARY:
Are you an organised, technically skilled, and service-driven professional looking to take charge of a busy workshop environment?
A dealership in Table View are seeking an experienced Workshop Controller to join a leading dealership team within the automotive industry.

POSITION INFO:
Role Overview
The Workshop Controller will be responsible for coordinating and managing all daily workshop operations whilst ensuring maximum productivity, efficient workflow, and exceptional customer satisfaction. This role requires a strong technical background, excellent communication skills, and a passion for maintaining the highest standards of service and repair quality.
Key Responsibilities

• Oversee the allocation and progress of repair and maintenance work within the workshop.
• Ensure technicians adhere to job cards, repair times, and quality standards.
• Monitor productivity, efficiency, and turnaround times to meet workshop performance targets.
• Liaise between the service advisors and technicians to ensure accurate communication and job progress updates.
• Conduct regular quality checks on completed work before vehicle handover.
• Support and mentor technicians and apprentices to promote skill development and high standards.
• Ensure compliance with safety, housekeeping, and manufacturer standards.
• Manage warranty and internal repair processes efficiently.

• 3+ years of experience as a Workshop Controller, Senior Technician, or similar role in a dealership environment.
• Proven understanding of workshop systems, productivity targets, and quality standards.
• Strong leadership, organisational, and communication skills.
• Computer literacy (automotive DMS systems advantageous).
• Valid driver’s license and own transport.
• Technical qualification or trade test (Motor Mechanic) essential.

• Competitive basic salary with performance incentives.
• Medical aid and provident fund benefits.
• Opportunity to grow within a respected automotive brand group.