ZMO 15527 - Boutique Hotel General Manager (JHB)

Recruiter:

Professional Career Services

Job Ref:

ZMO 15527 - Boutique..

Date posted:

Monday, May 26, 2025

Location:

Johannesburg, South Africa

Salary:

R35 000 – R40 000 depending on experience

SUMMARY:
Boutique Hotel General Manager (JHB)

POSITION INFO:

Employer Description

5-star boutique hotel in Johannesburg

Job Description

Our client is seeking a dynamic, hands-on and experienced General Manager to lead their dedicated team and uphold impeccable standards for the guests.

Key responsibilities:

Provide strategic leadership and overall management of hotel operations
Maintain and enhance guest satisfaction and service excellence
Oversee departments including Front Office, Housekeeping, Food & Beverage, Spa and Maintenance
Ensure financial sustainability through cost control, budgeting and revenue growth
Lead, inspire and manage staff performance, training and development
Implement and maintain SOPs and quality standards
Maintain compliance with all relevant regulations and health & safety standards
Liaise with guests, VIPs and stakeholders with professionalism and discretion

Qualifications

Proven track record as a General Manager or Deputy GM in a 4 or 5-star luxury hotel environment (minimum 5 years)
Relevant tertiary qualification in Hospitality Management or equivalent

Skills

Strong leadership, operational and financial acumen
Exceptional communication and interpersonal skills
Immaculate personal presentation and high attention to detail
Hands-on, proactive approach with a passion for hospitality
Experience in boutique/luxury hotels highly advantageous

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