ZMO 15527 - Boutique Hotel General Manager (JHB)

Our client is seeking a dynamic, hands-on and experienced General Manager to lead their dedicated team and uphold impeccable standards for the guests.

Key responsibilities:

• Provide strategic leadership and overall management of hotel operations
• Maintain and enhance guest satisfaction and service excellence
• Oversee departments including Front Office, Housekeeping, Food & Beverage, Spa and Maintenance
• Ensure financial sustainability through cost control, budgeting and revenue growth
• Lead, inspire and manage staff performance, training and development
• Implement and maintain SOPs and quality standards
• Maintain compliance with all relevant regulations and health & safety standards
• Liaise with guests, VIPs and stakeholders with professionalism and discretion