ZMO 16589 - F & B Manager (Hoedspruit)

Our client is seeking a passionate F&B Manager to lead kitchen and dining operations, inspire their team, ensure exceptional guest experiences, manage food and beverage stock and deliver creative, high-quality cuisine.

Key Responsibilities:

Kitchen & Cuisine:

• Collaborate with Lodge Manager and Head Chef on menu development aligned with the establishment’s Food Philosophy.
• Ensure meals meet quality standards and recipes are followed.
• Control food usage, manage leftovers and maintain creative, high-quality cuisine.
• Plan 4-day menus and accommodate special diets.
• Inspire and train kitchen staff; oversee pre-orders for events.
• Be hands-on in the kitchen: tasting, checking, styling, and training.

Food Stock & Cost Control:

• Maintain monthly food cost per guest within budget and adjust stock sheets as needed.
• Conduct monthly stock takes; control stores, fridges and freezers.
• Issue food according to guest counts; manage orders to maintain par levels.
• Source, negotiate and evaluate suppliers for quality and price.

Guest Delight & Service:

• Ensure smooth operation of dining areas, boma and special dining experiences.
• Understand guest preferences and build relationships with new and repeat visitors.
• Lead the Guest Relations Service Team to deliver exceptional, modern, and memorable experiences.

Beverage Management:

• Oversee beverage stock control, daily management and reconciliation of sales vs stock.
• Assist in purchasing, receiving and issuing beverage stock; maintain storerooms and fridges.
• Conduct weekly and monthly stock administration; meet or exceed sales targets.

Team Leadership & Development:

• Inspire, lead and develop the Guest Relations Service Team.
• Ensure proper staffing, guest-focused service and a culture of excellence.
• Conduct training, manage performance, leave cycles and recognize great guest feedback.
• Promote a learning culture and encourage going the extra mile.

Other

• Assisting at Front of House during guest’s arrivals or departures or Lodge Site Inspections.
• Relationship with surrounding community, owners, suppliers and near by camps.