SUMMARY:
Accountable for operation of own work area or as a member of a team, as well as for quality
POSITION INFO:
Account Developer
Commercial
Accountable for operation of own work area or as a member of a team, as well as for quality, standards and outputs within defined work routines and policies.
Job Purpose
To implement a market driven differentiated service that builds sustainable competitiveness within clearly identified channels, thereby delivering sustainable growth in brand equity, sales volume, market share, competitive advantage and corporate reputation.
Key Accountabilities and Outputs
Account Development
• Achieve sales/brands volume targets in identified geography
• Manage price to regional recommended selling prices per geographic guidelines
• Ensure sales calling is executed according to the defined guidelines for the role
• Execute BTL merchandising according to the regional marketing plan
• Handle Customer and Consumer complaints and queries
• Manage product quality in relation to the Company’s quality standards
• Manage sales administration requirement
Grade 12 / Matric / NQF level 4
• Up to 2 years experience (Operational Execution) FMCG, experience in sales
• Basic knowledge of PC, or potential to acquire it
Key Qualities
Critical Success Factors
• Customer Perspective
Communication
• Routine communication with customers or clients
Problem Solving
• Proactive identification of problems that are concrete and procedural, troubleshoot and apply solutions in line with guidelines provided or escalate more complex problems to superiors, providing information required to solve problems.
Relationships Maintained
• Others outside of own work area but inside the organisation
s
• Develop and manage sound customer relationships
• Ensure verification checks on Company assets (refrigeration)
