Account Management Support

SUMMARY:
An Account Management Support is required for a full time role.

POSITION INFO:
Our client requires an Account Management Support who will be the support function to the Account Director. The successful candidate will assist the Account Director in fostering relationships and turn opportunities into agreements which can be executed and governed. Work closely with the Customer Experience Team to ensure customer’s requests for skilled professional placements are met timeously.

Key accountabilities:

• Provide support in all pre-sales and administration responsibilities to the Account Director
• Assist with communications between customers and professionals including issues such as: contract management, invoicing, operational problems, complaints, quality of service.
• Understand the client’s longer-term strategy and business needs, as well as the market and competitive environment.
• Can identify new opportunities that will help clients and the Account Director to achieve their business objectives.
• Ability to work in a fast paced and changing environment.
• Strong networker, who adapts well to changing priorities, demonstrates resilience, flexibility and energy.
• Experience in dealing with tight deadlines in a fast-moving environment and dealing with complex roles and business areas.
• Ability to interact with stakeholders at various levels.
• Ability to analyse recruitment and sales data and trends and to implement corrective actions.

• Ability to build and maintain good relationship.
• Reliable and dependable
• Detailed Oriented
• Excellent Interpersonal skills.
• Excellent Communications skills, both internal and external.
• Confident
• Team Player
• Exploit new business opportunities for new revenue streams.
• Effective Time Management
• Excellent Planning and organising skills.
• Excellent Admin skills

• 5 years’ experience in pre-sales or customer experience

• A relevant diploma or Degree would be advantageous.
• Excel intermediate
• Word intermediate
• PowerPoint intermediate

NB! This job is now closed. You can apply for other jobs by uploading your CV.