Account Manager

SUMMARY:
Account Manager
Centurion
R25 000 - R35 000 ctc - Qualification and Experience Dependent

Brief Description:
Our client within the IT Services and IT Consulting industry is looking for an Account Manager

POSITION INFO:
Minimum requirements:

• Matric
• Bachelor's degree in Business Administration, Marketing, or a related field
• Dell Client Services Partner Training
• Fluency in English
• 3 to 5 years IT Technical Sales experience, with emphasis on ICT Client Services (End user devices, Boardroom equipment, end user resources etc)
• 5 to 7 years extensive Account Management and Sales Experience in the Public Sector within the ICT industry
• Business development experience
• Proven sales track record
• Self-starter with highly developed interpersonal skills, decisive and result oriented
• Excellent written, verbal and presentation skills
• Exceptional analytical skills for analyzing and determining client requirements
• Work well under pressure and commit to deadlines
• Have excellent people skills and intuitive to customer’s business needs
• Strong customer service and interpersonal skills for dealing with different types of customers and clients
• The ability to work independently and within a team
• Basic accounting and/or technical knowledge
• Excellent understanding of government supply chain processes and tender / bid process
• Must understand, appreciate and follow company processes
• ICT knowledge – Client Services specific

• Responsible for 60% hunting and 40% farming (Building strong client relationships to maintain old business and acquire new customers)
• To ensure that revenue and GP targets are met
• Coordinate with various teams so that the customer’s expectations are met
• Upsell the Company’s services and solutions
• To serve as the custodian for the Private and Public Sectors in order to drive overall market share
• To serve as the liaison between the Company and their customers
• To manage market segments, customer base and industry verticals to target
• To assist in defining and executing the strategic business development plan
• Manage and identify key customer relationships and pipeline
• To utilize the internal System in order to track the whole sales process flow
• Will be responsible for attending bi-weekly / monthly meetings and reporting thereof
• Will be responsible for managing relationships between the Company, Distributors and OEM’s
• Ensure end-to-end responsibility and accountability for all tenders brought to the company, from crafting comprehensive cover letters to overseeing meticulous compliance with requirements and ensuring competitive pricing